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- Tasks: Lead the development and automation of Microsoft 365 services for enhanced productivity.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a focus on work-life balance.
- Why this job: Be part of a team that values innovation and resilience in technology solutions.
- Qualifications: Experience with Microsoft 365, PowerShell, and strong problem-solving skills required.
- Other info: Flexible working options and a commitment to inclusivity make this role unique.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Job Description
As an Infrastructure Engineer III at JPMorgan Chase within the Technology Infrastructure team, you will have the opportunity to lead the development, automation, and operational stability of Microsoft 365 services across the enterprise. You will work closely with engineering and product teams to ensure our collaboration platforms are robust, secure, and continuously improving, enhancing employee productivity and reducing operational risk.
Job Responsibilities
- Engineer and maintain resiliency capabilities for Microsoft 365 services with a focus on automation, and operational excellence.
- Develop and maintain PowerShell scripts and other automation tools to support monitoring, alerting, and self-healing capabilities across M365 workloads.
- Design and maintain integrations using Microsoft Graph API and modern development frameworks to ensure continuity and recoverability of M365 services during disruptions.
- Configure and harden Entra ID (formerly Azure AD) with a focus on high availability, secure app registrations, conditional access policies, and hybrid identity scenarios that support failover and disaster recovery.
- Implement and troubleshoot OAuth 2.0 authentication flows with an emphasis on secure, fault-tolerant access for enterprise applications, ensuring minimal impact during outages or credential-related incidents.
- Participate in Agile ceremonies and contribute to sprint planning, backlog grooming, and continuous delivery.
- Collaborate with cross-functional teams to deliver secure, scalable, and resilient solutions.
- Support incident response and post-mortem analysis for M365-related outages or degradations.
- Contribute to proof-of-concepts and pilot initiatives that improve platform resiliency and performance.
Required qualifications, capabilities and skills
- Formal training or certification on Microsoft 365 concepts and proficient applied experience
- Strong hands-on experience with:
- Microsoft 365 administration and configuration
- Microsoft Teams setup, governance, and app integrations
- PowerShell scripting for automation and monitoring
- Microsoft Graph API for custom integrations
- Entra ID (Azure AD), app registration, and identity management
- OAuth 2.0 and secure authentication practices
- Experience supporting large-scale, hybrid M365 deployments with a focus on uptime and performance.
- Familiarity with incident management, change control, and operational best practices in enterprise environments.
Preferred qualifications, capabilities and skills
- Familiarity with modern development frameworks such as React.js, Node.js, Java, C#, Python, Java OR .NET.
- Microsoft certifications such as:
- MS-900 (Microsoft 365 Fundamentals)
- MS-102 (Microsoft 365 Administrator)
- SC-400 / SC-401 (Information Protection and Compliance / Identity and Access Administrator)
- Experience with monitoring tools, logging frameworks, and observability practices.
- Exposure to cloud-native application design and serverless computing.
- Passion for building inclusive, diverse, and high-performing teams.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Infrastructure Engineer III - M365 employer: J.P. MORGAN-1
Contact Detail:
J.P. MORGAN-1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer III - M365
✨Tip Number 1
Familiarise yourself with Microsoft 365 services and their operational frameworks. Understanding the intricacies of Microsoft Teams, PowerShell scripting, and Entra ID will give you a solid foundation to discuss your expertise during interviews.
✨Tip Number 2
Engage with online communities or forums related to Microsoft 365 and infrastructure engineering. Networking with professionals in the field can provide insights into current trends and challenges, which you can reference in conversations with our team.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past incidents you've managed, particularly those involving M365 outages or performance issues. This will demonstrate your ability to handle real-world challenges effectively.
✨Tip Number 4
Stay updated on the latest Microsoft certifications and consider pursuing them if you haven't already. Certifications like MS-102 or SC-400 can significantly enhance your profile and show your commitment to professional development.
We think you need these skills to ace Infrastructure Engineer III - M365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft 365, PowerShell scripting, and automation tools. Use specific examples that demonstrate your skills in these areas to align with the job description.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology infrastructure and how your background makes you a great fit for the role. Mention your familiarity with Agile methodologies and your experience in incident management.
Highlight Relevant Certifications: If you have any Microsoft certifications such as MS-900 or MS-102, be sure to include them prominently in your application. This shows your commitment to professional development and expertise in Microsoft 365.
Showcase Problem-Solving Skills: Provide examples of how you've contributed to improving operational stability or performance in previous roles. This could include specific projects where you implemented automation or enhanced service resiliency.
How to prepare for a job interview at J.P. MORGAN-1
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Microsoft 365 administration, PowerShell scripting, and Microsoft Graph API. Highlight specific projects where you've implemented these skills, as practical examples can demonstrate your expertise effectively.
✨Understand the Role of Automation
Since the position focuses on automation and operational excellence, be ready to explain how you've used automation tools in past roles. Discuss any PowerShell scripts or monitoring tools you've developed to enhance system performance and reliability.
✨Familiarise Yourself with Agile Methodologies
As the role involves participating in Agile ceremonies, it’s crucial to understand Agile principles. Be prepared to talk about your experience in sprint planning and backlog grooming, and how you’ve contributed to continuous delivery in previous projects.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've handled incidents or outages in the past. Share specific examples of your incident response strategies and post-mortem analyses, focusing on how you improved processes to prevent future issues.