At a Glance
- Tasks: Supervise a dynamic team, ensuring top-notch customer service and product quality.
- Company: Join the vibrant J.P.Licks team in a fun, fast-paced environment.
- Benefits: Starting pay of $16.00 plus tips, sick time pay, and free treats on shift.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Lead a passionate team while enjoying delicious perks and developing your management skills.
- Qualifications: 1+ years in a supervisory role and must be 18+ years old.
The predicted salary is between 10 - 10 £ per hour.
As a J.
Licks Supervisor you are part of the management team and will assist in managing the overall operations of the store.
You will supervise the team to ensure that customers are provided with excellent service and quality products while training and developing.
You will go through a comprehensive training program to be sure you are ready to take on your responsibilities.
Requirements to be considered
- 1+ years experience in a supervisory or similar type of position
- 18+ years old
- Availability that meets the needs of the store
- Part time 15-25 hours/week.
Must be available to work at least 2 peak days(Friday, Saturday, Sunday) and must be available to work during busy hours on those peak days (7PM until closing)
- Full time position availability requirements will be discussed with the General Manager
- Pay and perks
- Starting pay $16.00 plus tips (vary from $4.50-$10/hour
- Sick Time Pay
- Free and discounted J. P. Licks beverages and treats on shift
- Free J. P. Licks swag
- Some Job expectations/competencies
- Communicate timely, accurately, clearly and concisely to ensure effective store operations
- Act with integrity, express your point of view treat people fairly, build trust, respect others
- Deliver outstanding customer service at all times and models a customer comes first attitude while supervising and developing employees to do the same.
Engage in conversation with customers to understand customer needs and expectations and communicate them to the team.
- Help and guide your team to understand their roles and achieve their maximum potential.
Give feedback to create and open, healthy learning environment.
Assess performance and give Store manager recommendations regarding employment decisions.
- Don’t wait to be told what to do. Practice flexible and proactive problem-solving.
- Utilize all operational tools in order to run shifts that are smooth, set up for the next shift, provide exceptional customer service, training and development is ongoing, projects are completed, store cleanliness is maintained, and company funds are managed properly.
- Serve as a role model by acting in a consistent, fair, enthusiastic manner; remaining accessible and demonstrating confidence in other’s abilities
- Some Job responsibilities
The following are in no particular order and are by no means a complete listing of responsibilities.
- Give and ensure others are giving the best customer service possible.
Customers come first.
Reward for great service.
Solicit customer feedback to know your customer and what they want.
- Utilize operations book to run an outstanding shift as well as do a proper shift turn over.
- Effectively communicate with your team, peers, direct report, vendors and customers
- Maintain consistent punctual attendance for self and others
- Everyday bring enthusiasm and a positive attitude and expect the same from your team
- Ensure that product quality is excellent. This includes everything from checking in an order, rotating product, no expired product, proper portioning, and proper handling.
- Train staff to standards and expectations, hold accountable for adhering to them and develop from within. Timely and effective review process with continual feedback.
- Make shift adjustments to schedule to properly manage the business.
- Challenge self to continually learn and push expectations and accountability
- Ensure that company funds are being utilized properly and within company guidelines
Supervisor - Andover employer: J.P Licks Careers
At J.P.Licks, we pride ourselves on being an exceptional employer that values teamwork, customer service, and personal growth. As a Supervisor in Andover, you'll benefit from a comprehensive training programme, competitive pay starting at $16.00 plus tips, and perks like free beverages and treats during your shifts. Our supportive work culture encourages open communication and development, making it a rewarding place to build your career while enjoying the vibrant community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Andover
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at J.P Licks Careers and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor - Andover
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at J.P Licks Careers that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at J.P Licks Careers.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at J.P Licks Careers get a sense of who you are beyond your experience!
How to prepare for a job interview at J.P Licks Careers
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at J.P Licks Careers and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
