At a Glance
- Tasks: Analyse and enhance Ecommerce technology to improve customer journeys.
- Company: Boden, a stylish and inclusive brand with a fun culture.
- Benefits: Competitive salary, clothing allowance, discounts, and 25 days holiday.
- Other info: 12-month maternity cover role with flexible working options.
- Why this job: Join a dynamic team and make a real impact in Ecommerce.
- Qualifications: Strong communication skills and a proactive, solution-driven attitude.
The predicted salary is between 28800 - 43200 £ per year.
Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.
Overview
Ecommerce is a vital channel for reaching our customers and driving the growth of our business. We are seeking a Business Analyst with a strong interest in Ecommerce technology and front-end experiences, and how site functionality, data and platforms can be used to create intuitive, high-performing customer journeys. You will be a key point of contact for the Boden Ecommerce teams, supporting the delivery of on-site enhancements, helping teams adopt new technology and ways of working, and working through data and functional challenges to improve the customer experience.
Location: 3 days per week at our North Acton office, the rest WFH. This role is for a 12 Month Maternity Cover, candidates applying must be comfortable with this.
What You Will Do
- Analysis & requirements management Responsible for conducting complex analysis tasks, strategy analysis, benefits realisation and using a variety of specification tools and techniques to suit the complexity and audience.
- Understands the technology of the business well enough to shape initial problem statements into solutions that can be evolved iteratively with technical teams.
- Strong understanding of front-end (FE) requirements and customer experience principles within e-commerce environments.
- Champions the improvement of analysis and requirements gathering methods and processes. Drives incisive and clear analysis of complex work.
- Works with the solution architects and delivery teams to understand system capabilities and ensure customer needs are interpreted into suitable designs, documenting as-is/to-be flows and recommending where current or new products are suitable.
- Makes themselves understood when communicating complex issues, whether in-person, via email or through other channels. Promotes open communication of ideas and solutions when communicating with stakeholders.
- Maintains consistent presence in the Ecommerce Team, building strong relationships with stakeholders and be seen as the go-to person for technical questions.
- Turn high level epics into detailed stories capturing both functional and non-functional requirements with acceptance criteria. Work with developers during the delivery of these stories to clarify issues and perform further analysis to alleviate blockers.
Collaborating working and stakeholder management
- Has skills to listen and communicate to both business and delivery teams so that the documentation produced can be actioned by delivery teams or be adopted into business process.
- Collaborate with Delivery Managers or Project Managers on estimates of effort from delivery teams or business teams, and to escalate issues and blockers that need to be resolved.
- Taking a holistic view of business requirements to ensure business objective and perspective is understood and shared when working toward the solution.
- Support an environment where everyone in the business feels they are able to contribute ideas and give feedback on our products.
- Recognise differences in opinion or approach with the ability to bring this together and create a consensus to maintain progress towards the best solution.
Third party supplier management
- Support scoping and analysis of 3rd party services.
- Support RFP processes with 3rd party providers.
- Support integrations and implementations of 3rd party services.
What We Are Looking For
- Preferrable to have a digital retail background.
- A proactive, solution driven attitude is demonstrated at all times.
- Superb written and verbal communication skills at the right level of detail dependant on the audience.
- Excellent people skills and can influence at all levels with a positive attitude.
- Flexible in approach and strong on teamwork.
What We Offer
- Competitive salary & targeted annual bonus scheme.
- Generous Boden clothing allowance!
- 30% discount on all current clothing ranges.
- 25 days Holiday annually, plus Bank Holidays.
- Online Portal with an array of discounts on retail & entertainment.
- Virtual GP Service for you and your household!
- Free onsite parking and subsidised café.
We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Business Analyst (12 Month FTC) in London employer: J.P. Boden & Co. Limited
At Boden, we pride ourselves on fostering a collaborative and inclusive work environment where creativity thrives. As a Business Analyst in our London office, you'll enjoy a competitive salary, generous clothing allowance, and a supportive culture that encourages personal growth and teamwork. With flexible working arrangements and a commitment to diversity, Boden is an excellent employer for those seeking meaningful and rewarding careers in the e-commerce sector.
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We think this is how you could land Business Analyst (12 Month FTC) in London
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We think you need these skills to ace Business Analyst (12 Month FTC) in London
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at J.P. Boden & Co. Limited.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at J.P. Boden & Co. Limited. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at J.P. Boden & Co. Limited
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
