At a Glance
- Tasks: Analyse and enhance eCommerce experiences to improve customer journeys.
- Company: Join Boden, a stylish and inclusive brand with a fun culture.
- Benefits: Competitive salary, clothing allowance, discounts, and 25 days holiday.
- Other info: Flexible working with 3 days in the office and excellent career growth opportunities.
- Why this job: Make a real impact in eCommerce while collaborating with diverse teams.
- Qualifications: Strong communication skills and a proactive, solution-driven attitude.
The predicted salary is between 28800 - 43200 £ per year.
Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.
Overview
Ecommerce is a vital channel for reaching our customers and driving the growth of our business. We are seeking a Business Analyst with a strong interest in Ecommerce technology and front-end experiences, and how site functionality, data and platforms can be used to create intuitive, high-performing customer journeys. You will be a key point of contact for the Boden Ecommerce teams, supporting the delivery of on-site enhancements, helping teams adopt new technology and ways of working, and working through data and functional challenges to improve the customer experience.
Location: 3 days per week at our North Acton office, the rest WFH. This role is for a 12 Month Maternity Cover, candidates applying must be comfortable with this.
What You Will Do
- Analysis & requirements management
- Responsible for conducting complex analysis tasks, strategy analysis, benefits realisation and using a variety of specification tools and techniques to suit the complexity and audience.
- Understands the technology of the business well enough to shape initial problem statements into solutions that can be evolved iteratively with technical teams.
- Strong understanding of front-end (FE) requirements and customer experience principles within e-commerce environments.
- Champions the improvement of analysis and requirements gathering methods and processes. Drives incisive and clear analysis of complex work.
- Works with the solution architects and delivery teams to understand system capabilities and ensure customer needs are interpreted into suitable designs, documenting as-is/to-be flows and recommending where current or new products are suitable.
- Makes themselves understood when communicating complex issues, whether in-person, via email or through other channels. Promotes open communication of ideas and solutions when communicating with stakeholders.
- Maintains consistent presence in the Ecommerce Team, building strong relationships with stakeholders and be seen as the go-to person for technical questions.
- Turn high level epics into detailed stories capturing both functional and non-functional requirements with acceptance criteria. Work with developers during the delivery of these stories to clarify issues and perform further analysis to alleviate blockers.
- Collaborating working and stakeholder management
- Has skills to listen and communicate to both business and delivery teams so that the documentation produced can be actioned by delivery teams or be adopted into business process.
- Collaborate with Delivery Managers or Project Managers on estimates of effort from delivery teams or business teams, and to escalate issues and blockers that need to be resolved.
- Taking a holistic view of business requirements to ensure business objective and perspective is understood and shared when working toward the solution.
- Support an environment where everyone in the business feels they are able to contribute ideas and give feedback on our products.
- Recognise differences in opinion or approach with the ability to bring this together and create a consensus to maintain progress towards the best solution.
- Third party supplier management
- Support scoping and analysis of 3rd party services.
- Support RFP processes with 3rd party providers.
- Support integrations and implementations of 3rd party services.
What We Are Looking For
- Preferrable to have a digital retail background.
- A proactive, solution driven attitude is demonstrated at all times.
- Superb written and verbal communication skills at the right level of detail dependant on the audience.
- Excellent people skills and can influence at all levels with a positive attitude.
- Flexible in approach and strong on teamwork.
What We Offer
- Competitive salary & targeted annual bonus scheme.
- Generous Boden clothing allowance!
- 30% discount on all current clothing ranges.
- 25 days Holiday annually, plus Bank Holidays.
- Online Portal with an array of discounts on retail & entertainment.
- Virtual GP Service for you and your household!
- Free onsite parking and subsidised café.
We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Business Analyst (12 Month FTC) employer: J.P. Boden & Co. Limited
At Boden, we pride ourselves on fostering a collaborative and inclusive work environment where creativity thrives. As a Business Analyst in our vibrant London office, you'll enjoy a competitive salary, generous clothing allowance, and a supportive culture that encourages personal growth and teamwork. With flexible working arrangements and a commitment to diversity, Boden is the ideal place for those seeking meaningful employment in the eCommerce sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (12 Month FTC)
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We think you need these skills to ace Business Analyst (12 Month FTC)
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at J.P. Boden & Co. Limited, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at J.P. Boden & Co. Limited
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with J.P. Boden & Co. Limited’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
