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For Companies At a Glance
- Tasks: Analyse and enhance eCommerce experiences to improve customer journeys.
- Company: Join Boden, a stylish and inclusive brand with a fun culture.
- Benefits: Competitive salary, clothing allowance, discounts, and 25 days holiday.
- Other info: Flexible working with 3 days in the office and excellent career growth opportunities.
- Why this job: Make a real impact in eCommerce while collaborating with diverse teams.
- Qualifications: Strong communication skills and a proactive, solution-driven attitude.
The predicted salary is between 28800 - 43200 £ per year.
Stylish, grounded, uplifting – these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.
Overview
Ecommerce is a vital channel for reaching our customers and driving the growth of our business. We are seeking a Business Analyst with a strong interest in Ecommerce technology and front-end experiences, and how site functionality, data and platforms can be used to create intuitive, high-performing customer journeys. You will be a key point of contact for the Boden Ecommerce teams, supporting the delivery of on-site enhancements, helping teams adopt new technology and ways of working, and working through data and functional challenges to improve the customer experience.
Location: 3 days per week at our North Acton office, the rest WFH. This role is for a 12 Month Maternity Cover, candidates applying must be comfortable with this.
What You Will Do
- Analysis & requirements management
- Responsible for conducting complex analysis tasks, strategy analysis, benefits realisation and using a variety of specification tools and techniques to suit the complexity and audience.
- Understands the technology of the business well enough to shape initial problem statements into solutions that can be evolved iteratively with technical teams.
- Strong understanding of front-end (FE) requirements and customer experience principles within e-commerce environments.
- Champions the improvement of analysis and requirements gathering methods and processes. Drives incisive and clear analysis of complex work.
- Works with the solution architects and delivery teams to understand system capabilities and ensure customer needs are interpreted into suitable designs, documenting as-is/to-be flows and recommending where current or new products are suitable.
- Makes themselves understood when communicating complex issues, whether in-person, via email or through other channels. Promotes open communication of ideas and solutions when communicating with stakeholders.
- Maintains consistent presence in the Ecommerce Team, building strong relationships with stakeholders and be seen as the go-to person for technical questions.
- Turn high level epics into detailed stories capturing both functional and non-functional requirements with acceptance criteria. Work with developers during the delivery of these stories to clarify issues and perform further analysis to alleviate blockers.
- Collaborating working and stakeholder management
- Has skills to listen and communicate to both business and delivery teams so that the documentation produced can be actioned by delivery teams or be adopted into business process.
- Collaborate with Delivery Managers or Project Managers on estimates of effort from delivery teams or business teams, and to escalate issues and blockers that need to be resolved.
- Taking a holistic view of business requirements to ensure business objective and perspective is understood and shared when working toward the solution.
- Support an environment where everyone in the business feels they are able to contribute ideas and give feedback on our products.
- Recognise differences in opinion or approach with the ability to bring this together and create a consensus to maintain progress towards the best solution.
- Third party supplier management
- Support scoping and analysis of 3rd party services.
- Support RFP processes with 3rd party providers.
- Support integrations and implementations of 3rd party services.
What We Are Looking For
- Preferrable to have a digital retail background.
- A proactive, solution driven attitude is demonstrated at all times.
- Superb written and verbal communication skills at the right level of detail dependant on the audience.
- Excellent people skills and can influence at all levels with a positive attitude.
- Flexible in approach and strong on teamwork.
What We Offer
- Competitive salary & targeted annual bonus scheme.
- Generous Boden clothing allowance!
- 30% discount on all current clothing ranges.
- 25 days Holiday annually, plus Bank Holidays.
- Online Portal with an array of discounts on retail & entertainment.
- Virtual GP Service for you and your household!
- Free onsite parking and subsidised café.
We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Business Analyst (12 Month FTC) employer: J.P. Boden & Co. Limited
Contact Detail:
J.P. Boden & Co. Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boden on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Boden's values and recent projects. Show us how your skills as a Business Analyst can align with our mission to create intuitive customer journeys in Ecommerce.
✨Tip Number 3
Practice your communication skills! Since you'll be working closely with various teams, being able to explain complex ideas simply is key. Try explaining your past projects to a friend who knows nothing about them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Boden family.
We think you need these skills to ace Business Analyst (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your experience in Ecommerce technology and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for Boden. Don’t forget to mention your proactive, solution-driven attitude!
Showcase Your Communication Skills: As a Business Analyst, clear communication is key. In your application, demonstrate your ability to convey complex ideas simply and effectively. Whether it's in your CV or cover letter, we want to see your superb written skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Boden family!
How to prepare for a job interview at J.P. Boden & Co. Limited
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce technology and customer experience principles. Be ready to discuss how site functionality impacts user journeys, as this will show your genuine interest in the role and the company.
✨Communicate Clearly
Practice explaining complex ideas in simple terms. Since you'll be working with various stakeholders, being able to communicate effectively is key. Think about examples from your past where you successfully conveyed technical information to non-technical audiences.
✨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've tackled complex analysis tasks or resolved issues. Highlight your proactive, solution-driven attitude by sharing how you approached challenges and what the outcomes were.
✨Build Relationships
Emphasise your people skills during the interview. Talk about how you've collaborated with teams in the past and how you plan to build strong relationships with the Ecommerce team at Boden. This role is all about teamwork, so showing that you can work well with others is crucial.