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- Tasks: Be the friendly face of our office, managing visitors and ensuring everything runs smoothly.
- Company: Join Murphy, a leading infrastructure solutions provider with a collaborative culture.
- Benefits: Enjoy a supportive work environment, career development, and a great work-life balance.
- Why this job: Make a real impact by supporting teams and enhancing the office experience.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for growth in a vibrant corporate setting.
The predicted salary is between 24000 - 36000 £ per year.
Murphy is recruiting for a Receptionist/ Facilities Coordinator to work at the Stone Cross office WA3 3JD. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.
Responsibilities:
- Act as a local point of contact.
- Operate the central switchboard system.
- Manage desk and meeting room bookings.
- Direct visitors and manage mail/post room.
- Control the FM activities.
- Meet and greet all visitors.
- Direct guests and contractors to work areas or meeting locations.
- Manage inbound/outbound post and all other deliveries that arrive in reception and contact relevant people.
- Ensure meeting rooms are kept presentable when not in use.
- Ensure the building is ready for a busy day: gates unlocked, coffee machines full, parking rules adhered to, charging bays, in working order.
- Manage FM helpdesk function for location.
- Provide daily and weekly status reports for office (occupancy, call volume, helpdesk tickets, FM/Building services compliance checks and AOB).
- Manage local office consumables, including orders for meetings and stationary orders.
- Oversee service standards from key framework providers such as cleaning, security, maintenance, catering.
- Raise orders through procurement where required.
- Control contractors, including booking and arranging works with site.
- Maintain the site FM logbook.
- Control safe working practices via in house H&S team.
Qualifications:
- Experience of working within a corporate environment at front of house.
- Must have either previous reception or hospitality experience along with strong customer service and communication skills.
- Ideally previous exposure to Facilities Management processes.
- IT skills, including Outlook, Excel and Word.
- Ability to work as part of a team with a professional, friendly and welcoming attitude.
- Pro‑active, hands‑on and the ability to show initiative.
- Ideally live locally and able to drive.
Receptionist / Facilities Coordinator in Wigan employer: J Murphy & Sons
Contact Detail:
J Murphy & Sons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Facilities Coordinator in Wigan
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Murphy. Check out their website and social media to understand their values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in reception or hospitality can benefit Murphy. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, especially for a role like Receptionist/Facilities Coordinator. Make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist / Facilities Coordinator in Wigan
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who can bring a friendly and welcoming attitude to our team.
Tailor Your Application: Make sure to tailor your CV and cover letter to the specific role of Receptionist/Facilities Coordinator. Highlight any relevant experience you have in customer service or facilities management, and don’t forget to mention your IT skills. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your experience and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Murphy!
How to prepare for a job interview at J Murphy & Sons
✨Know the Company Inside Out
Before your interview, take some time to research Murphy and its operations. Understand their focus on infrastructure sectors and their commitment to employee development. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist/Facilities Coordinator, strong customer service skills are key. Prepare examples from your past experiences where you’ve successfully managed visitor interactions or resolved issues. This will demonstrate your ability to create a welcoming environment.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills. For instance, think about how you would handle a busy reception area or manage conflicting meeting room bookings. Practising these scenarios can help you respond confidently during the interview.
✨Dress the Part and Be Professional
First impressions matter, especially in a front-of-house role. Dress smartly and maintain a professional demeanor throughout the interview. This reflects your understanding of the corporate environment and sets a positive tone for your potential future with the company.