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For Companies At a Glance
- Tasks: Coordinate plant hire, ensuring quality and timely delivery across multiple sites.
- Company: Join Murphy Plant, a leader in innovative plant hire services.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Experience in hire coordination or customer service is a plus.
- Other info: Embrace a culture of safety, integrity, and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Murphy is recruiting for a Hire Coordinator to work with Murphy Plant at our Hemel Hempstead Plant. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collections of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more.
Responsibilities
- You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value.
- Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available.
- Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved.
- As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process.
- The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge.
A day in the life of a Murphy Hire Coordinator
- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for procurement of externally sourced plant and equipment, delivering best in class for quality and value.
- Ensure maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Qualifications
- Experience in a Hire Desk role would be desirable.
- Experience using Syrinx is preferred.
- Previous experience working in an office environment with some experience working in a customer facing role.
- Extensive experience working through telephone communications with a clear and concise phone manner.
- Good IT skills, knowledge of Microsoft packages i.e. Word, Excel, PowerPoint.
- Previous experience in plant would be beneficial but not essential.
- Previous experience managing and processing invoices would be beneficial.
Hire Coordinator in Hemel Hempstead employer: J Murphy & Sons
Contact Detail:
J Murphy & Sons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Coordinator in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Murphy Plant and understanding their values. Be ready to discuss how your skills align with their commitment to quality and customer service. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and clients, being clear and concise is key. Try mock interviews with friends or use online resources to sharpen your phone manner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Murphy team.
We think you need these skills to ace Hire Coordinator in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Coordinator role. Highlight any relevant experience, especially in plant hire or customer service, and don’t forget to mention your IT skills with Microsoft packages!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Murphy Plant. Mention your understanding of the importance of quality and customer service in the hire process.
Showcase Your Communication Skills: Since this role involves liaising with various teams and clients, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to reflect how you would communicate in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at J Murphy & Sons
✨Know Your Equipment
Familiarise yourself with the types of plant and equipment that Murphy Plant manages. Understanding the specifics of their inventory, like crawler cranes and tunnelling equipment, will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Hire Coordinator, you'll need to provide top-notch customer service. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will demonstrate your ability to maintain positive relationships, which is key for this role.
✨Be Ready for Logistical Challenges
Expect questions about how you would handle logistical challenges, especially with managing equipment across multiple sites. Think of scenarios where you've had to coordinate resources efficiently and be ready to discuss your thought process and solutions.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential, brush up on Microsoft Word, Excel, and PowerPoint. Be prepared to discuss how you've used these tools in previous roles, particularly in managing records or processing invoices, as this will highlight your readiness for the administrative aspects of the job.
