Hire Coordinator in Romford

Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water.

You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved.

As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! This role is 100% site based.

A day in the life of a Murphy Hire Coordinator:

• Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
• Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value.
• Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
• Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
• Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
• Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

Still interested, does this sound like you?

• Experience in a Hire Desk role would be desirable.
• Experience using Syrinx is preferred.
• Previous experience working in an office environment with some experience working in a customer facing role.
• Extensive experience working through telephone communications with a clear and concise phone manner.
• Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint.
• Previous experience in plant would be beneficial but not essential.
• Previous experience managing and processing invoices would be beneficial.