People Systems Manager ( SuccessFactors

Location: Leeds LS9 0NY

Reports to the Head of Business Systems and is accountable for Murphy's People systems operations and continual service improvement. The role focuses on delivering proactive People support, developing and producing People Management information to increase efficiency and productivity, and enabling proactive People support for the business.

Responsibilities

• Ownership of People Systems within the Murphy Group, including SuccessFactors, Megapay, UKG, Donseed Aurora and any associated systems (e.g., P11D applications).
• Ensure ongoing sharing of best practice and up‑skilling of People Team members Group-wide, travelling to Operational Units as required.
• Develop and manage the People Systems programme of work, including regular programme status communication to wider stakeholders and the overall business.
• Proactively identify dependencies among projects, assess risks and propose mitigation solutions through monthly status calls with internal stakeholders.
• Support the wider People community in delivering technical solutions to business processes, both cyclical (e.g., online appraisals and compensation) and ad‑hoc (e.g., reporting and MI).
• Lead as the People Systems representative when liaising with other support functions, particularly Procurement, Finance and the IT team.
• Manage internal People Systems stakeholders, ensuring clear and timely communication across the organisation.
• Maintain quality and consistency of People data, including configuration and workflow changes.
• Troubleshoot, analyze, detect, identify and correct technical problems and deficiencies.
• Provide “how‑to” support to other People/end‑user community members, acting as the primary key contact for People systems for all Murphy users.
• Escalate technical issues to the IT team or vendor when necessary, and co‑ordinate solutions.
• Work closely with IT to review and assess the impact of new People systems upgrades, managing risks and following IT change processes.
• Develop, standardise and maintain all People reports, providing management with information on compliance, operational effectiveness and people management (e.g., headcount, turnover, performance, absence).
• Create and continuously maintain necessary system governance documentation.
• Manage third parties and suppliers, overseeing relationships, service delivery, budget and cost control.
• Coordinate with the system supplier to procure consultancy services required for system changes.
• Manage the People Systems team, providing development, guidance and support to deliver efficient system support.
• Contribute to best practice in alignment with the company's Investors in People accreditation.

Qualifications

• Previous experience in a senior HR systems analyst or management information role.
• SAP SuccessFactors Employee Central certified and knowledge or certification in other modules.
• Knowledge of HR policies, guidelines and workforce trends.
• Business analysis and stakeholder management experience with People and Payroll teams, with knowledge of how to plan and execute agreed work.
• Experience using report‑writing tools such as PowerBI.
• Experience developing and using modern HR systems with self‑service functionality and the associated reporting.
• Ability to maintain system and process documentation, develop guidance notes and deliver training to core HR team and/or self‑service users.
• Ability to manage and build relationships with diverse stakeholders.