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- Tasks: Manage plant equipment hire and ensure timely delivery across multiple sites.
- Company: Join Murphy Plant, a leader in innovative plant hire services.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: 100% site-based role with a focus on customer service and teamwork.
- Why this job: Be part of a dynamic project that makes a real difference in infrastructure.
- Qualifications: Experience in hire desk roles and strong communication skills preferred.
The predicted salary is between 36000 - 60000 £ per year.
Murphy is recruiting for a Hire Coordinator to work with Murphy Plant on the Lower Thames Crossing project at Grays, RM16 6RL. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK's most comprehensive collections of crawler cranes.
You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved.
As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! This role is 100% site based.
Responsibilities- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value.
- Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the team's actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
- Experience in a Hire Desk role would be desirable.
- Experience using Syrinx is preferred.
- Previous experience working in an office environment with some experience working in a customer facing role.
- Extensive experience working through telephone communications with a clear and concise phone manner.
- Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint.
- Previous experience in plant would be beneficial but not essential.
- Previous experience managing and processing invoices would be beneficial.
Hire Coordinator employer: J. Murphy & Sons Limited
Contact Detail:
J. Murphy & Sons Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Murphy Plant and the Lower Thames Crossing project. Show us that you understand our values and how you can contribute to our mission of delivering top-notch plant hire services.
✨Tip Number 3
Practice your communication skills! As a Hire Coordinator, you'll need to liaise with various teams and clients. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining the Murphy team.
We think you need these skills to ace Hire Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Coordinator role. Highlight relevant experience, especially in plant hire or customer service, and don’t forget to mention any specific software skills like Syrinx!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Murphy Plant. Mention your understanding of their values and how you can contribute to their mission.
Showcase Your Communication Skills: Since this role involves liaising with various teams and clients, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to reflect your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at J. Murphy & Sons Limited
✨Know Your Equipment
Familiarise yourself with the types of plant equipment Murphy uses. Understand the specifications and applications of various machines, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to communicate clearly and effectively, especially over the phone, as this is crucial for a Hire Coordinator.
✨Understand the Logistics
Brush up on logistics management principles, especially related to equipment hire. Be ready to discuss how you would ensure timely delivery and optimal utilisation of plant equipment across multiple sites.
✨Emphasise Teamwork and Relationships
Be prepared to talk about your experience in building positive relationships with suppliers and colleagues. Show that you value collaboration and can work well within a team to achieve common goals.