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For Companies At a Glance
- Tasks: Prepare insurance quotations and manage client policies with professionalism and accuracy.
- Company: Join Butterworth Spengler, a top UK insurance broker with a rich history since 1924.
- Benefits: Enjoy a competitive salary, hybrid working, generous holidays, and a company pension scheme.
- Why this job: Make a real impact by providing tailored insurance solutions to diverse clients.
- Qualifications: Experience in insurance broking and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for personal development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Butterworth Spengler offer our clients a unique blend of experience, knowledge and expertise to deliver effective insurance solutions with a dynamic and professional approach. Established in 1924, Butterworth Spengler are now part of the JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £380m of Gross Written Premium into the market annually.
We believe in providing an unrivalled level of service to all our clients. When you become part of our team, your commitment will be rewarded with a clear career path, a market leading salary and comprehensive benefits package. We work with businesses and private clients in the South West and across the UK. We will ask all the right questions so that we thoroughly understand our clients' business to find them the right insurance for their needs.
The opportunity
As a Commercial Account Handler you will accurately prepare quotations, renewals and endorsements. You will also go to market and place both new and existing business within the relevant regulations and company procedures. You will effectively and efficiently administer and service the insurance requirements for potential and existing customers across a wide range of Specialist Commercial Insurance products. Our Account Handlers ensure that a quality service is provided to all clients in accordance with their needs and requirements.
Key duties
- Ensuring accuracy, efficiency and professionalism when dealing with both clients and insurers in all aspects of the role
- Managing existing commercial insurance policies including commercial combined, property, liability and fleet plus others
- Completing premium financing arrangements
- Working closely with a dedicated Commercial Account Executive
- Advising clients on existing products in accordance with their needs
- Ensure bad debt queries are dealt with efficiently and in line with company procedure.
- Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Policies.
- Handle any complaints in accordance with regulation, the Company’s Conduct Policy
- Take part in tailored learning, training and assessment courses and identify further areas for own development as required
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
What we’re looking for
Our Account Handlers are vital in ensuring that Butterworth Spengler clients have a professional and compliant experience. To be successful in the role, you must have the following skills.
- Previous experience gained from working as an Account Handler in a similar broking environment
- Working knowledge of most commercial lines insurance products
- Experience of working to high standards and FCA Compliance
- Strong administration skills, coupled with a very keen eye for detail
- Ability to prioritise and organise own workload to ensure deadlines are met
- Numerical accuracy
- Exemplary communication skills, in person, on the phone and via email
- Strong time management skills, with the ability to meet deadlines
- IT proficiency with the use of most MS Office products and ideally Acturis
- Regulatory and compliance awareness
What we offer
- Competitive salary commensurate with level of experience
- Hybrid working options considered following training & probation completion
- Free parking
- Company Pension scheme
- Generous holiday entitlement & Birthday off
- Death in service scheme
- Gym Flex
Commercial Account Handler in Gloucester employer: J.M. GLENDINNING GROUP LIMITED
Contact Detail:
J.M. GLENDINNING GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Butterworth Spengler or similar firms. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for Commercial Account Handlers. We recommend practising your responses with a friend or in front of a mirror to boost your confidence and ensure you come across as professional and knowledgeable.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience with commercial lines insurance products and how you've maintained high standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company right from the start.
We think you need these skills to ace Commercial Account Handler in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Account Handler role. Highlight your previous experience in a broking environment and any relevant skills that match the job description. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about insurance and how your skills align with our values at Butterworth Spengler. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Attention to Detail: As an Account Handler, accuracy is key. In your application, make sure to demonstrate your keen eye for detail. Whether it's through examples of past work or specific achievements, we want to know how you ensure quality in everything you do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Butterworth Spengler!
How to prepare for a job interview at J.M. GLENDINNING GROUP LIMITED
✨Know Your Insurance Products
Make sure you brush up on your knowledge of commercial lines insurance products. Understand the specifics of policies like commercial combined, property, liability, and fleet insurance. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Demonstrate Attention to Detail
As an Account Handler, accuracy is key. During the interview, highlight your experience with managing existing policies and preparing quotations. Share examples where your keen eye for detail made a difference, whether it was catching an error or ensuring compliance with FCA regulations.
✨Showcase Your Communication Skills
Exemplary communication is crucial in this role. Prepare to discuss how you've effectively communicated with clients and insurers in the past. Use specific examples to illustrate your ability to build professional relationships and provide expert advice.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about past experiences where you handled complaints or managed bad debt queries. Be ready to explain your thought process and how you ensured compliance with company procedures.
