At a Glance
- Tasks: Deliver friendly customer service and create a welcoming atmosphere for guests.
- Company: Join Wetherspoon, a UK Top Employer with an award-winning training programme.
- Benefits: Competitive pay, free meals, discounts, and bonus schemes.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Perfect for those who love teamwork and want to learn in a fun environment.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
The ideal applicant
We are looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you will need to succeed. Whether you are looking for a long-term career or just some extra shifts, if you are reliable, friendly and love working as part of a team - this role could be perfect for you.
What’s in it for you?
- Competitive rate of pay
- A free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour, for hours worked during midnight-5.59am
- Bonus scheme - earn up to 19% of your pay
- Availability of guaranteed-hours contracts and variable-hours contracts
- Paid holiday
- Free shares (after a qualifying period)
- Loyalty reward scheme
The role
At a glance, your role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all guests.
Duties Include
- Interacting politely with guests - greeting them, saying 'thank you' and 'goodbye'
- Maintaining office administration in line with company policies and general data protection regulations (GDPR)
- Carrying out administrative tasks, reservations, cancellations and no-shows, managing check-ins, check-outs and aftercare, providing reports as necessary (e.g. for housekeeping or management tasks)
- Checking that all bedrooms/conference rooms and all other associated areas under your responsibility are cleaned and maintained within guidelines
- Conducting regular security checks, including fire safety checks, throughout your shift, reporting any issues to your line manager
- Reporting any security issues, safety hazards, accidents, incidents and/or maintenance issues to the manager on duty
- Being responsible for evacuation, in the case of emergency, liaising with guests and the emergency services
- Completing required induction, role-specific and ongoing refresher training and contributing to continuous improvement
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you are looking to progress, we can support your development with:
- Structured on-the-job training.
- Apprenticeships and management academies.
- Cross-training into other areas (bar, floor, kitchen).
- Opportunities to progress into team-leader and shift-leader roles and beyond.
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you are at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we will ensure that you have the skills and knowledge you need for a great career with us.
This role is not suitable for under-18s because of lone working. There may be other roles available, including front-of-house and kitchen roles.
If a high number of applications is received, this vacancy may close early.
Receptionist in Shrewsbury employer: J D Wetherspoon
J D Wetherspoon is an excellent employer, offering a vibrant work culture at The Foley Arms Hotel in Malvern where teamwork and enthusiasm are highly valued. With flexible hours, competitive pay, and perks like free meals and discounts, employees can enjoy a rewarding experience while also benefiting from ample opportunities for career progression in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Shrewsbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at J D Wetherspoon and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist in Shrewsbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at J D Wetherspoon that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at J D Wetherspoon.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at J D Wetherspoon get a sense of who you are beyond your experience!
How to prepare for a job interview at J D Wetherspoon
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at J D Wetherspoon and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
