Shift manager

Shift manager

Royal Tunbridge Wells Full-Time 22600 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, motivate the team, and ensure smooth pub operations.
  • Company: Join J D Wetherspoon, a renowned pub chain known for its vibrant atmosphere.
  • Benefits: Enjoy a competitive salary, 28 days holiday, and employee discounts.
  • Why this job: Gain valuable management experience in a fun, inclusive environment with growth opportunities.
  • Qualifications: A positive attitude and willingness to work hard are essential.
  • Other info: Flexible hours and award-winning training provided.

The predicted salary is between 22600 - 29000 £ per year.

Vacancy DescriptionA shift manager supports the pub manager and, when running a shift, takes responsibility for the pub\’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.

We\’re looking for people with personality, a can‐do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award‐winning training programme and a competitive pay and benefits package.

Pay and Benefits

Starting salary of £28,167, increasing to £29,363 after training (with additional pay‐weighting within the M25 and at other selected locations)

40‐hour working week

28 days paid holiday

Company sick pay (after a qualifying period)

Bonus scheme (up to 25% of salary)

Complimentary meal and drink at work

Off‐duty employee discount of 20% (food, drinks and hotel accommodation)

Free shares in the company (after 18 months\’ service)

Pension scheme

Loyalty reward (additional holiday, after five years\’ service)

Future pub management opportunities

The Role

Take responsibility for the pub\’s operation when running a shift, ensuring compliance with company operating standards and legislation, handling customer relations, administration and cash management

Lead, support and motivate the team

Prioritise tasks, delegate and problem‐solve

Work a variety of shifts across the week, including front‐of‐house and in the kitchen

Deliver high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

Hours40‐hour working week with flexible hours across Monday to Sunday.

About UsWetherspoon promotes an inclusive working environment where everyone is welcome. Whatever your background, preferences or beliefs, we\’ll ensure that you have the skills and knowledge you need for a great career with us.

If a high number of applications is received, this vacancy may close early.

Job Ref: 648614Job Title: Shift ManagerPub: The Quarter Jack, WellsSalary: £28,167Closing Date: 09-03-2026

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Shift manager employer: J D Wetherspoon

At J D Wetherspoon, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to be themselves. As a Shift Manager at The Opera House in Royal Tunbridge Wells, you will benefit from comprehensive training, competitive pay, and opportunities for career advancement, all while enjoying a supportive environment that promotes inclusivity and teamwork.
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Contact Detail:

J D Wetherspoon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift manager

Tip Number 1

Familiarise yourself with the Wetherspoon brand and its values. Understanding their commitment to customer service and team dynamics will help you demonstrate your alignment with their culture during any discussions.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated and organised a team in previous roles. Be ready to discuss specific situations where you successfully delegated tasks or resolved conflicts.

Tip Number 3

Be prepared to talk about your experience in fast-paced environments, especially in hospitality. Highlight any relevant experience in managing shifts or working in both front-of-house and kitchen settings.

Tip Number 4

Demonstrate your problem-solving abilities by thinking of scenarios where you've had to think on your feet. Wetherspoon values adaptability, so showing that you can handle unexpected challenges will set you apart.

We think you need these skills to ace Shift manager

Leadership Skills
Team Motivation
Customer Service Excellence
Task Delegation
Problem-Solving Skills
Time Management
Operational Compliance
Communication Skills
Flexibility and Adaptability
Cash Management
Attention to Detail
Conflict Resolution
Multitasking Abilities
Knowledge of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a shift manager at J D Wetherspoon. Highlight your ability to motivate and organise a team, as well as your experience in customer service.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality management or similar roles. Emphasise skills such as leadership, problem-solving, and multitasking, which are crucial for this position.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and can-do attitude. Mention specific examples from your past work that demonstrate your ability to handle the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at J D Wetherspoon

Show Your Leadership Skills

As a shift manager, you'll be responsible for leading a team. During the interview, share examples of how you've motivated and supported your team in previous roles. Highlight any specific situations where you successfully delegated tasks or resolved conflicts.

Demonstrate Customer Service Excellence

Customer service is key in the hospitality industry. Be prepared to discuss how you've handled difficult customer situations in the past. Show that you understand the importance of creating a welcoming atmosphere and maintaining high standards of service.

Familiarise Yourself with the Company

Research J D Wetherspoon and their values before the interview. Understanding their commitment to inclusivity and quality service will help you align your answers with what they are looking for. Mention specific aspects of the company that resonate with you.

Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about common challenges faced in a pub environment, such as managing busy shifts or dealing with staff shortages, and prepare your responses on how you would handle these situations effectively.

Shift manager
J D Wetherspoon
Location: Royal Tunbridge Wells
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