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For Companies At a Glance
- Tasks: Lead shifts, motivate the team, and ensure top-notch customer service.
- Company: Join J D Wetherspoon, a renowned pub chain known for its vibrant atmosphere.
- Benefits: Enjoy a competitive salary, 28 days holiday, and employee discounts.
- Why this job: Gain valuable management experience in a fun, inclusive environment with growth opportunities.
- Qualifications: A positive attitude and willingness to learn are essential; no prior experience required.
- Other info: Flexible working hours and a supportive team culture await you!
The predicted salary is between 25000 - 32000 £ per year.
Overview
Vacancy Description: A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub\’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
Job Ref: 646287
Job Title: Shift manager
Pub: The Jolly\’s Hotel, Broughty Ferry
Salary: £28,167
Closing Date: 09-02-2026
Vacancy Description
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub\’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
We\’re looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package.
Pay And Benefits Include
- starting salary of £28,167, increasing to £29,363 after training (there is additional pay-weighting within the M25 and at other selected locations)
- 40-hour working week
- 28 days` paid holiday
- company sick pay (after a qualifying period)
- bonus scheme (up to 25% of salary)
- complimentary meal and drink at work
- off-duty employee discount of 20% (food, drinks and hotel accommodation)
- free shares in the company (after 18 months` service)
- pension scheme
- loyalty reward (additional holiday, after five years` service)
- future pub management opportunities
The Role
- when running a shift, taking responsibility for the pub\’s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
- leading, supporting and motivating the team
- prioritising tasks, delegating and problem-solving
- working a variety of shifts across the week (including front of house and in the kitchen)
- delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you\’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we\’ll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Read more about our shift manager role
Hours Per Week: 40
Monday Hours: Flexible
Tuesday Hours: Flexible
Wednesday Hours: Flexible
Thursday Hours: Flexible
Friday Hours: Flexible
Saturday Hours: Flexible
Sunday Hours: Flexible
Apply
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Shift manager employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift manager
✨Tip Number 1
Familiarise yourself with the Wetherspoon brand and its values. Understanding their commitment to customer service and team dynamics will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from previous roles where you motivated a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of a shift manager.
✨Tip Number 3
Be prepared to discuss how you would manage a busy shift, including your strategies for delegating tasks and maintaining high standards in customer service and cleanliness.
✨Tip Number 4
Research common challenges faced in the hospitality industry, particularly in pub management. Being able to discuss these challenges and your potential solutions will set you apart as a proactive candidate.
We think you need these skills to ace Shift manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a shift manager at J D Wetherspoon. Highlight your experience in team leadership, customer service, and multitasking in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to motivate and support a team, as well as any relevant experience in hospitality or management.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your personality and can-do attitude. Mention specific examples of how you've successfully managed teams or handled challenging situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Leadership Skills
As a shift manager, you'll be responsible for leading a team. Be prepared to discuss your previous experiences in motivating and supporting team members. Share specific examples of how you've successfully managed a team in a fast-paced environment.
✨Demonstrate Customer Service Excellence
Customer service is key in the hospitality industry. During the interview, highlight your ability to respond to customer needs and resolve issues effectively. Consider sharing a story where you turned a negative experience into a positive one for a customer.
✨Understand the Business Operations
Familiarise yourself with the operations of a pub, including compliance with standards and cash management. Show that you understand the importance of maintaining high standards in cleanliness, product quality, and customer service during your interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss how you would handle various situations, such as managing a busy shift or dealing with a difficult customer. This will demonstrate your critical thinking and adaptability.
