At a Glance
- Tasks: Lead shifts, manage teams, and ensure top-notch customer service in a vibrant pub environment.
- Company: Join Wetherspoon, a welcoming and inclusive pub chain with a strong team spirit.
- Benefits: Enjoy a starting salary of £29,013, bonuses, discounts, and free meals at work.
- Other info: Flexible hours and a supportive environment for personal and professional growth.
- Why this job: Gain valuable management experience and unlock future career opportunities in the hospitality industry.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 32700 £ per year.
Location: Try Dowr, Truro
Salary: £29,013
Closing Date: 08-06-2026
Responsibilities
- Take responsibility for the pub’s operation while running a shift, ensuring compliance with company operating standards and legislation.
- Deal with customers, manage administration and cash handling.
- Lead, support and motivate the team, delegate tasks and solve problems.
- Prioritise tasks, work a variety of shifts across the week (including front‑of‑house and the kitchen) and maintain high standards in cleanliness, product quality, customer service, maintenance and atmosphere.
Pay and Benefits
- Starting salary of £29,013 (additional pay‑weighting within the M25 and at selected locations).
- 40‑hour working week.
- 28 days paid holiday.
- Company sick pay after a qualifying period.
- Bonus scheme up to 25% of salary.
- Complimentary meal and drink at work.
- Off‑duty employee discount of 20% (food, drinks and hotel accommodation).
- Free shares in the company after 18 months of service.
- Pension scheme.
- Loyalty reward (additional holiday after five years of service).
- Future pub management opportunities.
Hours
40 hours per week with flexible hours from Monday to Sunday.
Employment
Wetherspoon promotes an inclusive working environment where everyone is welcome. Whatever your background, preferences or beliefs, we will ensure that you have the skills and knowledge you need for a great career with us.
This vacancy may close early if a high number of applications is received.
Shift manager employer: J D Wetherspoon
Wetherspoon is an exceptional employer, offering a vibrant work culture that values inclusivity and teamwork. As a Shift Manager in Truro, you will enjoy competitive pay, generous benefits including a bonus scheme and employee discounts, as well as opportunities for career advancement within the company. With a commitment to employee growth and a supportive environment, Wetherspoon ensures that every team member can thrive and contribute to creating memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like J D Wetherspoon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to J D Wetherspoon
Don't be shy about reaching out to J D Wetherspoon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about J D Wetherspoon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at J D Wetherspoon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
