At a Glance
- Tasks: Lead and motivate the team while managing pub operations and ensuring customer satisfaction.
- Company: Join Wetherspoon, a vibrant pub chain with a focus on inclusivity and teamwork.
- Benefits: Enjoy a competitive salary, 28 days holiday, and employee discounts.
- Other info: Flexible shifts and a supportive environment where you can be yourself.
- Why this job: Kickstart your career in hospitality with award-winning training and future management opportunities.
- Qualifications: A positive attitude and willingness to work hard are essential.
The predicted salary is between 29013 - 29013 £ per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar. We’re looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package.
Pay And Benefits Include:
- Starting salary of £29,013
- 40-hour working week
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Bonus scheme (up to 25% of salary)
- Complimentary meal and drink at work
- Off-duty employee discount of 20% (food, drinks and hotel accommodation)
- Free shares in the company (after 18 months of service)
- Pension scheme
- Loyalty reward (additional holiday, after five years of service)
- Future pub management opportunities
The Role:
- When running a shift, taking responsibility for the pub’s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
- Leading, supporting and motivating the team
- Prioritising tasks, delegating and problem-solving
- Working a variety of shifts across the week (including front of house and in the kitchen)
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Working Hours:
- 40 hours per week
- Monday: 12:00 – 20:00
- Tuesday: Flexible – Flexible
- Wednesday: Flexible – Flexible
- Thursday: Flexible – Flexible
- Friday: 18:00 – 02:00
- Saturday: 18:00 – 02:00
- Sunday: Flexible – Flexible
Shift Leader: Pub Operations, 40h Week + Benefits employer: J D Wetherspoon
Wetherspoon is an exceptional employer that values its team members and fosters a supportive work culture in the heart of Merthyr Tydfil. With a competitive salary, comprehensive benefits including a bonus scheme and employee discounts, and an award-winning training programme, we are committed to your professional growth and success. Join us to be part of an inclusive environment where your individuality is celebrated and future management opportunities await.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader: Pub Operations, 40h Week + Benefits
✨Tip Number 1
Get to know the pub culture! Spend some time in the pub you're applying to, chat with the staff and customers. This will give you a feel for the vibe and help you tailor your approach when you meet the hiring team.
✨Tip Number 2
Show off your personality! When you get that interview, let your can-do attitude shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills on the spot. Think of examples where you've dealt with tricky situations in a busy environment, whether it’s behind the bar or in the kitchen.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Leader: Pub Operations, 40h Week + Benefits
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick – it’ll help us get to know you better.
Tailor Your Application:Make sure to customise your application for the Shift Leader role. Highlight your experience in managing teams, customer service, and any relevant skills that match the job description. We love seeing how you fit into our pub operations!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your key achievements and experiences that relate to the role. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you know a bit about the pub's operations and its menu. Familiarise yourself with the Wetherspoon brand and their values. This shows that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Leadership Skills
As a shift leader, you'll need to motivate and support your team. Prepare examples of how you've successfully led a team in the past, whether in a work setting or even in volunteer roles. Highlight your ability to delegate tasks and solve problems on the spot.
✨Demonstrate Your Customer Service Savvy
Customer service is key in this role. Think of situations where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Embrace the Can-Do Attitude
Wetherspoon is looking for candidates with a positive, can-do attitude. During the interview, express your willingness to take on challenges and your enthusiasm for working in a fast-paced environment. A positive mindset can set you apart from other candidates.
