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- Tasks: Join our team to serve food and drinks while ensuring top-notch customer service.
- Company: The Castle Hotel, a UK Top Employer with a fun and inclusive culture.
- Benefits: Competitive pay, free meals, discounts, and bonus opportunities.
- Why this job: Perfect for those seeking flexible hours and a chance to grow in hospitality.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Great career progression opportunities with structured training and support.
The predicted salary is between 12 - 16 £ per hour.
We are looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.
Whether you’re looking for a long-term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team - this role could be perfect for you.
What’s in it for you?
- Competitive rate of pay
- A free meal and a drink when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests) when not working
- £1 extra per hour for hours worked during midnight-5.59am
- Bonus scheme - earn up to 19% of your pay
- Availability of guaranteed-hours contracts and variable-hours contracts
- Paid holiday
- Free shares (after a qualifying period)
- Loyalty reward scheme
The role
Your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties Include:
- Taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- Delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- Providing friendly customer interactions: say "hello", thank customers and build rapport
- Being knowledgeable about promotions, events and new products
- Maintain our 'clean as you go' standards, including clearing tables, wiping surfaces and carrying out toilet checks
- Working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you’re looking to progress, we can support your development with:
- Structured on-the-job training
- Apprenticeships and management academies
- Cross-training into other areas (kitchen, hotel)
- Opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines. If a high number of applications is received, this vacancy may close early.
Floor staff in Ruthin employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor staff in Ruthin
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Castle Hotel and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the vibe. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about friendly interactions, think of a few scenarios where you can show off your charm. Whether it’s taking orders or chatting with customers, being personable can really make a difference in your interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion shine through. Mention why you want to work at The Castle Hotel specifically and how you can contribute to the team. A positive attitude goes a long way!
✨Tip Number 4
Be ready to learn! Since no experience is needed, be prepared to discuss how you’re eager to pick up new skills. Highlight any past experiences where you’ve had to adapt quickly or learn on the job – it shows you’re a great fit for the fast-paced environment.
We think you need these skills to ace Floor staff in Ruthin
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for the role.
Highlight Your Attitude: Since we’re looking for fun and friendly folks, make sure to emphasise your positive attitude. Share any experiences where you've worked well in a team or handled pressure calmly – it’ll really help us see how you fit into our vibe!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity as much as we appreciate a good chat over a pint!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the info you need about the role and our awesome perks while you’re there!
How to prepare for a job interview at J D Wetherspoon
✨Show Your Enthusiasm
When you walk into the interview, let your passion shine through! Smile, make eye contact, and express your excitement about the role. The Castle Hotel is looking for fun and enthusiastic people, so showing that you’re genuinely interested can set you apart from other candidates.
✨Know the Basics
Familiarise yourself with the pub's menu and any current promotions or events. This shows that you’re proactive and ready to engage with customers. Being knowledgeable about what The Castle Hotel offers will help you answer questions confidently and demonstrate your commitment to providing excellent customer service.
✨Emphasise Teamwork
Since this role involves working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you’ve worked well with others, even if it’s from school projects or volunteer work. Highlighting your ability to stay calm under pressure while supporting your teammates will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or opportunities for progression within the company. This not only shows your interest in the role but also your desire to grow and develop within The Castle Hotel. It’s a great way to leave a lasting impression!