At a Glance
- Tasks: Lead the night shift, ensuring excellent customer service and safety standards.
- Company: Join Wetherspoon, a welcoming and inclusive workplace.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic hospitality setting.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28000 - 35000 £ per year.
Location – The Unicorn, Ripon
Salary – £14
Hours per week – 30
Closing Date – 26-06-2026
Responsibilities
- Ensure the delivery of excellent customer service standards at all times, with particular attention to all aspects of fire safety.
- Deliver the best CQSMA standards – cleanliness, quality, service, maintenance, and atmosphere.
- Manage the safe running of the hotel overnight, handling reservations and dealing with enquiries.
- Perform hourly security checks and be responsible for evacuation in emergencies.
- Complete the duty manager logbook and report all accidents and incidents.
- Maintain full adherence to licensing law, trading standards, customs & excise regulations, food hygiene, and health & fire safety.
Requirements
- Professional and well presented, good conversational English and an excellent customer service focus.
- Ability to communicate with people at all levels.
- Self‑motivated with a high level of enthusiasm.
- Ability to respond well to pressure and confident in handling people in emergency or conflict situations.
- Fixed place of residence reasonably close to the pub and proof of right to work in the UK.
- Over 18 (if under 18, other vacancies may be available).
Working Environment
We promote an inclusive working environment where everyone is welcome. We want you to feel comfortable being yourself and we’ll ensure you have the skills and knowledge for a great career with us.
Hotel night shift leader in Ripon employer: J D Wetherspoon
At The Unicorn in Ripon, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. As a Hotel Night Shift Leader, you will enjoy competitive pay, flexible hours, and opportunities for professional growth while ensuring the highest standards of customer service and safety. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all within a welcoming environment that encourages you to be your authentic self.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel night shift leader in Ripon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like J D Wetherspoon. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to J D Wetherspoon
Don't be shy about reaching out to J D Wetherspoon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel night shift leader in Ripon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about J D Wetherspoon and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at J D Wetherspoon
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
