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For Companies At a Glance
- Tasks: Deliver friendly customer service and create a welcoming atmosphere for guests.
- Company: Join Wetherspoon, a UK Top Employer known for its award-winning training programme.
- Benefits: Enjoy competitive pay, free meals, discounts, bonus schemes, and paid holidays.
- Why this job: Flexible hours, inclusive culture, and opportunities for personal growth make this role exciting.
- Qualifications: Must be over 18; younger applicants may apply for kitchen or floor staff roles.
- Other info: Work in a fun environment where you can truly be yourself.
Vacancy Description:
The ideal applicants
We’re looking for fun, enthusiastic, passionate people to join our hard‑working teams. We recruit for personality and, as a UK Top Employer with an award‑winning training programme, we know that we can teach you the skills to succeed.
What’s in it for you?
- a free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour, for hours worked between midnight and 5.59am
- bonus scheme – earn up to 19% of your pay
- availability of guaranteed‑hours contracts and variable‑hours contracts
- paid holiday
- free shares (after a qualifying period)
- loyalty reward scheme
The role
Your role at a glance is to deliver friendly efficient customer service and to create a warm and welcoming atmosphere for all of our guests with the key aim of retaining and attracting new customers.
We open our doors early in the morning and sometimes don’t close them until late at night, so offering great flexibility of working hours.
You must be over 18 to work in our hotels; however, if you are younger, we may still have positions available for you – please search for kitchen or floor staff vacancies.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
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Receptionist employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show your personality! Since the role is all about delivering friendly customer service, let your enthusiasm shine through during any interactions you have with us. Whether it's in a phone call or an informal chat, being yourself can make a lasting impression.
✨Tip Number 2
Familiarise yourself with our values and culture. We pride ourselves on being a fun and inclusive workplace, so understanding our ethos will help you connect with us better. Mentioning specific aspects of our company culture in conversations can demonstrate your genuine interest.
✨Tip Number 3
Be prepared to discuss your flexibility. The role requires great adaptability due to varying hours, so highlighting your willingness to work different shifts can set you apart. Share any previous experiences where you've successfully managed flexible working hours.
✨Tip Number 4
Engage with our team on social media. Following us on platforms like LinkedIn or Instagram can give you insights into our work environment and team dynamics. Commenting on posts or sharing relevant content can also help you get noticed before applying.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a receptionist. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm, as the company values these traits. Include relevant experience in customer service and any roles that demonstrate your ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific reasons why you want to work at The King’s Head Inn and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Personality
Since the company values personality, make sure to let your true self shine during the interview. Be enthusiastic and engage with the interviewer, showing them that you can bring a fun and positive vibe to the team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you created a welcoming atmosphere or resolved issues effectively, as this is key for a receptionist role.
✨Be Flexible and Adaptable
The role requires flexibility in working hours. Be ready to discuss your availability and willingness to work different shifts, including late nights. This shows that you're committed and can adapt to the needs of the business.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their commitment to inclusivity and employee development will help you align your answers with what they are looking for in a candidate.
