At a Glance
- Tasks: Lead and motivate the team while ensuring top-notch customer service.
- Company: A leading pub chain in Reading with a vibrant atmosphere.
- Benefits: Competitive pay and comprehensive training programme.
- Why this job: Join a dynamic environment and make a real impact on team success.
- Qualifications: Strong leadership skills and a passion for excellent service.
- Other info: Perfect for active individuals looking for a fun work experience.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading pub chain in Reading is seeking a Shift Manager who will support the pub manager in operating the pub efficiently during shifts.
Responsibilities include:
- Leading and motivating the team
- Ensuring customer satisfaction
- Managing cash
- Maintaining high operational standards
Candidates should have strong leadership skills and a dedication to providing excellent service. The position offers competitive pay and a comprehensive training program. This role suits active individuals ready for a dynamic work environment.
Pub Shift Leader: Drive Service & Team Success in Reading employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pub Shift Leader: Drive Service & Team Success in Reading
β¨Tip Number 1
Get to know the pub chain! Research their values, culture, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
β¨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've motivated a team or handled a tough situation. Being able to share these stories will make you stand out as a strong candidate.
β¨Tip Number 3
Be ready to demonstrate your customer service skills during interviews. They want to see how you handle different scenarios, so think about how you'd keep customers happy even in busy times.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Pub Shift Leader: Drive Service & Team Success in Reading
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or motivated others. We want to see how you can drive service and team success!
Customer Satisfaction is Key: Donβt forget to mention your dedication to providing excellent service. Share examples of how you've ensured customer satisfaction in past roles β itβll really make your application stand out to us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at J D Wetherspoon
β¨Know the Pub Inside Out
Before your interview, make sure you research the pub chain thoroughly. Understand their values, menu offerings, and customer service standards. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to achieve goals and maintained high operational standards, as this is crucial for the Shift Manager role.
β¨Customer Satisfaction is Key
Be ready to discuss how you would handle customer complaints or ensure customer satisfaction during busy shifts. Think of specific strategies youβve used in the past to keep customers happy, as this will demonstrate your dedication to excellent service.
β¨Embrace the Dynamic Environment
Since the role requires someone who thrives in a fast-paced setting, share your experiences in similar environments. Talk about how you manage stress and stay organised during peak times, which will show that you're well-suited for the dynamic nature of the job.