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- Tasks: Lead and motivate the kitchen team to deliver excellent customer service and meet targets.
- Company: Join Wetherspoon, a welcoming pub chain with a focus on inclusivity.
- Benefits: Starting salary of £29,507, bonus scheme, discounts, and 28 days' holiday.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for career growth.
- Qualifications: Leadership skills and a passion for delivering high-quality service.
- Other info: Flexible shifts and potential for future pub management roles.
The predicted salary is between 29507 - 30225 £ per year.
A kitchen shift manager supports the kitchen manager and pub manager and takes responsibility for the kitchen operation. This includes supporting, leading and motivating the team to meet sales, profit and compliance targets.
Responsibilities:
- Run shifts and work unsupervised to achieve excellent customer service by serving food to the correct specification while achieving food-delivery-time targets.
- Adhere to all Wetherspoon standard operating procedures (SOPs) and company policies to maintain a clean, safe and legal workplace.
- Deliver high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere.
- Comply with company operating standards and legislation, deal with customers, handle administration and, once trained, manage cash.
- Prioritise tasks, delegate and problem-solve.
- Work on a variety of shifts across the week (including front of house).
- Take responsibility for achieving all financial targets set for the kitchen by taking proactive steps to build sales and control costs.
- Work with the kitchen manager to forecast sales and associated costs, review and manage all aspects of the profit and loss account, and maximise sales opportunities.
Pay and Benefits:
- Starting salary of £29,501, increasing after training to £30,225.
- Additional pay-weighting within the M25 and at other selected locations.
- 40-hour working week.
- Complimentary meal and drink at work.
- Bonus scheme (up to 25% of salary).
- Off-duty employee discount of 20% (food, drinks and hotel accommodation).
- 28 days' paid holiday.
- Company sick pay (after a qualifying period).
- Free shares in the company (after 18 months' service).
- Pension scheme.
- Loyalty reward (additional holiday, after five years' service).
- Future pub management opportunities.
Wetherspoon promotes an inclusive working environment, where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Kitchen shift manager in Lowestoft employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen shift manager in Lowestoft
✨Tip Number 1
Get to know the pub and its vibe before your interview. Pop in for a meal or a drink, chat with the staff, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or solved a problem under pressure. Being a kitchen shift manager means you'll need to lead by example, so show them you’ve got what it takes.
✨Tip Number 3
Be ready to discuss how you handle customer service challenges. They want someone who can keep cool under pressure and ensure customers leave happy. Share your best stories about turning a negative experience into a positive one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Kitchen shift manager in Lowestoft
Some tips for your application 🫡
Show Your Passion for the Kitchen: When writing your application, let us see your enthusiasm for the kitchen environment. Share any relevant experiences that highlight your love for food and customer service – it’ll make you stand out!
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities of a kitchen shift manager. Use keywords from the job description to show that you understand what we’re looking for.
Highlight Leadership Skills: As a kitchen shift manager, you'll be leading a team. Be sure to mention any past experiences where you've motivated or supported a team, as this will show us you have what it takes to excel in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at J D Wetherspoon
✨Know Your Kitchen Operations
Familiarise yourself with the kitchen operations and standards of the company. Understand their standard operating procedures (SOPs) and be ready to discuss how you can maintain high standards in cleanliness, product quality, and customer service.
✨Showcase Leadership Skills
As a kitchen shift manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance. This will demonstrate your capability to take charge.
✨Understand Financial Targets
Be prepared to talk about how you can contribute to achieving financial targets. Brush up on basic profit and loss concepts and think of ways you can help maximise sales opportunities while controlling costs in the kitchen.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to explain how you would ensure excellent service while meeting food delivery time targets during busy shifts.
