At a Glance
- Tasks: Lead and motivate the kitchen team while ensuring top-notch customer service.
- Company: Join Wetherspoon, a welcoming pub chain with a focus on inclusivity.
- Benefits: Competitive salary, complimentary meals, bonuses, and 28 days paid holiday.
- Other info: Enjoy a dynamic work environment with future management opportunities.
- Why this job: Kickstart your career in hospitality with award-winning training and growth opportunities.
- Qualifications: A can-do attitude and willingness to work hard are essential.
The predicted salary is between 30387 - 30387 £ per year.
A kitchen shift manager supports the kitchen manager and pub manager and takes responsibility for the kitchen operation. This includes supporting, leading and motivating the team to meet sales, profit and compliance targets. As a kitchen shift manager, you will run shifts and work unsupervised to achieve the following daily:
- Excellent customer service
- Serving food to the correct specification, while achieving food‑delivery‑time targets at all times
- Adhering to all Wetherspoon standard operating procedures (SOPs) and company policies, to maintain a clean, safe and legal workplace
We're looking for people with a can‑do attitude, not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award‑winning training programme and a competitive pay and benefits package.
Pay & Benefits
- Starting salary of £30,387 (plus additional pay weighting of £7,371 at this location)
- 40‑hour working week
- Complimentary meal and drink at work
- Bonus scheme (up to 25% of salary)
- Off‑duty employee discount of 20% (food, drinks and hotel accommodation)
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Free shares in the company (after 18 months of service)
- Pension scheme
- Loyalty reward (additional holiday, after five years of service)
- Future pub management opportunities
Responsibilities
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance, and atmosphere
- Complying with company operating standards and legislation, dealing with customers, administration, and, once trained, cash management
- Prioritising tasks, delegating and problem‑solving
- Working on a variety of shifts across the week (including front of house)
- Taking responsibility in achieving all financial targets set for the kitchen, by taking proactive steps to build sales and control costs
- Working with the kitchen manager to forecast sales and associated costs, review and manage all aspects of the profit and loss account, maximise sales opportunities
Wetherspoon promotes an inclusive working environment, where everyone is welcome. When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.
Hours Per Week
40 hours
Kitchen shift manager in London employer: J D Wetherspoon
Wetherspoon is an exceptional employer, offering a vibrant work culture at The Lion and The Unicorn in Waterloo Station, where teamwork and customer service are at the heart of our operations. With a competitive salary, comprehensive benefits including complimentary meals, a bonus scheme, and opportunities for career advancement, we are committed to fostering employee growth and inclusivity, ensuring that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen shift manager in London
✨Tip Number 1
Get to know the pub! Visit The Lion and The Unicorn before your interview. Familiarising yourself with the atmosphere, menu, and team can give you a leg up in conversations and show your genuine interest.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or solved problems under pressure. This will help you shine when discussing how you can support the kitchen manager.
✨Tip Number 3
Be ready to talk about customer service! Prepare some stories that highlight your ability to deliver excellent service and handle tricky situations. Wetherspoon values a can-do attitude, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Wetherspoon family. We’re excited to see what you bring to the table!
We think you need these skills to ace Kitchen shift manager in London
Some tips for your application 🫡
Show Your Passion for the Kitchen:When writing your application, let us know why you're excited about working in a kitchen environment. Share any relevant experiences or skills that highlight your passion for food and customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Kitchen Shift Manager role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Highlight Leadership Skills:As a shift manager, you'll be leading a team. In your application, emphasise any previous leadership or team management experience. We want to see how you can motivate and support others in a busy kitchen setting.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at J D Wetherspoon
✨Know Your Stuff
Familiarise yourself with Wetherspoon's standard operating procedures and the specific responsibilities of a kitchen shift manager. Being able to discuss how you would maintain cleanliness, product quality, and customer service will show that you're serious about the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it’s motivating staff during busy shifts or resolving conflicts, demonstrating your leadership abilities will be key to impressing the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life kitchen situations. Think about how you would handle issues like a sudden rush of customers or a team member not following SOPs. Practising these scenarios can help you respond confidently.
✨Emphasise Your Can-Do Attitude
Wetherspoon values a positive attitude and hard work. Be sure to convey your enthusiasm for the role and your willingness to tackle challenges head-on. Share stories that highlight your determination and problem-solving skills.
