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- Tasks: Lead and motivate the team while managing pub operations and ensuring customer satisfaction.
- Company: Join Wetherspoon, a welcoming pub chain that values inclusivity and teamwork.
- Benefits: Starting salary of £28,167, bonus scheme, 28 days holiday, and employee discounts.
- Why this job: Gain valuable management experience and enjoy future career opportunities in the pub industry.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic work environment with potential for growth and development.
The predicted salary is between 24100 - 28100 £ per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
Salary: £28,167, increasing to £29,363 after training (there is additional pay-weighting within the M25 and at other selected locations).
- 40-hour working week
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Bonus scheme (up to 25% of salary)
- Complimentary meal and drink at work
- Off-duty employee discount of 20% (food, drinks and hotel accommodation)
- Free shares in the company (after 18 months service)
- Pension scheme
- Loyalty reward (additional holiday, after five years service)
- Future pub management opportunities
The Role:
- When running a shift, taking responsibility for the pub’s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management.
- Leading, supporting and motivating the team.
- Prioritising tasks, delegating and problem-solving.
- Working a variety of shifts across the week (including front of house and in the kitchen).
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere.
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Shift manager in Hitchin employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift manager in Hitchin
✨Tip Number 1
Get to know the pub culture! Spend some time in the pub you're applying to, chat with the staff and customers. This will give you a feel for the atmosphere and help you tailor your approach during interviews.
✨Tip Number 2
Show off your leadership skills! When you’re in the interview, share specific examples of how you've motivated and organised teams in the past. We want to see that you can handle the responsibility of running a shift.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. Think of scenarios where you’ve dealt with customer complaints or team conflicts. We love candidates who can think on their feet and keep the pub running smoothly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Angel Vaults. Don’t miss out on this opportunity!
We think you need these skills to ace Shift manager in Hitchin
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a shift manager and how you can contribute to our pub's success.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your leadership skills, customer service background, and any experience in hospitality. We love seeing how your past roles align with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you’ll interact with our team and customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you know the pub's menu and any special promotions. Familiarise yourself with The Angel Vaults' atmosphere and customer service style. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a shift manager, you'll be leading a team. Prepare examples of how you've motivated and supported others in previous roles. Think about times when you delegated tasks effectively or resolved conflicts. This will demonstrate your capability to manage a busy pub environment.
✨Be Ready for Scenario Questions
Expect questions about handling difficult customers or managing a busy shift. Practice your responses to these scenarios, focusing on problem-solving and maintaining high standards. This will help you convey your ability to keep things running smoothly under pressure.
✨Emphasise Your Flexibility
The role requires working various shifts, so highlight your availability and willingness to adapt. Share experiences where you've successfully managed changing priorities or worked in different areas of a business, like the kitchen or bar. This shows you're a team player who can step in wherever needed.
