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For Companies At a Glance
- Tasks: Lead pub operations, manage shifts, and ensure top-notch service.
- Company: Major UK pub chain with a vibrant atmosphere.
- Benefits: Competitive salary, flexible hours, discounts, and bonus scheme.
- Why this job: Join a fun team and develop your leadership skills in hospitality.
- Qualifications: Strong leadership and customer service skills; hospitality knowledge preferred.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 30000 - 42000 £ per year.
A major UK pub chain is looking for a Shift Manager to oversee pub operations and lead a team. Responsibilities include ensuring high standards of service, managing shift schedules, and maintaining compliance with policies.
The ideal candidate will have strong leadership and customer service skills, with a good understanding of the hospitality sector.
This role offers a competitive salary, tailored work hours, and various employee benefits including discounts and a bonus scheme.
Pub Shift Leader: Operations, Service & Team Growth in Hitchin employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Shift Leader: Operations, Service & Team Growth in Hitchin
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality sector, especially those who work at pubs. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've successfully managed teams or improved service standards in previous roles. We want to see that you can inspire and motivate!
✨Tip Number 3
Be ready to demonstrate your customer service prowess. Think of scenarios where you turned a negative experience into a positive one. This will show that you understand the importance of keeping customers happy in a pub setting.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to spot your enthusiasm!
We think you need these skills to ace Pub Shift Leader: Operations, Service & Team Growth in Hitchin
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and what strategies you used to motivate them.
Customer Service is Key: Don’t forget to emphasise your customer service skills! Share examples of how you've gone above and beyond to ensure a great experience for customers, as this is crucial in the hospitality sector.
Tailor Your Application: Make your application stand out by tailoring it to the specific role. Use keywords from the job description, like 'operations' and 'team growth', to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you research the pub chain thoroughly. Understand their values, customer service standards, and any recent news or changes in their operations. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you motivated your team, resolved conflicts, or improved service standards. This will demonstrate your capability to take on the Shift Manager role.
✨Understand Compliance and Policies
Familiarise yourself with key compliance issues in the hospitality sector, such as health and safety regulations and licensing laws. Being able to discuss these topics confidently will show that you’re serious about maintaining high standards in the pub.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the pub is the right fit for you.
