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For Companies At a Glance
- Tasks: Lead and motivate the team while managing pub operations and delivering excellent customer service.
- Company: Join Wetherspoon, a welcoming pub chain that values inclusivity and teamwork.
- Benefits: Starting salary of £28,167, bonus scheme, 28 days' holiday, and employee discounts.
- Why this job: Gain valuable management experience and enjoy future career opportunities in pub management.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible working hours and a supportive environment to be yourself.
The predicted salary is between 28167 - 29363 £ per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub's operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
The Role
- When running a shift, taking responsibility for the pub's operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management.
- Leading, supporting and motivating the team.
- Prioritising tasks, delegating and problem-solving.
- Working a variety of shifts across the week (including front of house and in the kitchen).
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere.
Pay And Benefits
- Starting salary of £28,167, increasing to £29,363 after training (there is additional pay-weighting within the M25 and at other selected locations).
- 40-hour working week.
- 28 days' paid holiday.
- Company sick pay (after a qualifying period).
- Bonus scheme (up to 25% of salary).
- Complimentary meal and drink at work.
- Off-duty employee discount of 20% (food, drinks and hotel accommodation).
- Free shares in the company (after 18 months' service).
- Pension scheme.
- Loyalty reward (additional holiday, after five years' service).
- Future pub management opportunities.
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Shift manager in Hatfield employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift manager in Hatfield
✨Tip Number 1
Get to know the pub culture! Spend some time in the pub before applying. Chat with the staff and customers to understand the vibe. This will help you tailor your approach when you apply through our website.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet the team or during interviews, share examples of how you've motivated and organised a team in the past. We love to see that passion for teamwork!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of scenarios where you had to deal with customer complaints or manage a busy shift. We want to see how you handle pressure and keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and can set you apart from other candidates.
We think you need these skills to ace Shift manager in Hatfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a shift manager and how you can contribute to our pub's atmosphere and team spirit.
Tailor Your CV: Make sure your CV is tailored to the shift manager position. Highlight any relevant experience in hospitality, team leadership, or customer service. We love seeing how your past roles have prepared you for this one!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you know Harpsfield Hall and its operations well. Familiarise yourself with their menu, customer service standards, and any recent news about the pub. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a shift manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you would handle specific scenarios in the pub.
✨Demonstrate Problem-Solving Abilities
Think of situations where you've had to prioritise tasks or solve problems under pressure. During the interview, share these experiences and explain your thought process. This will highlight your ability to manage shifts effectively and keep operations running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's culture, team dynamics, or what success looks like for a shift manager at Harpsfield Hall. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
