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- Tasks: Lead and motivate the team while managing pub operations and ensuring customer satisfaction.
- Company: Join Wetherspoon, a vibrant pub chain with a focus on inclusivity and teamwork.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a comprehensive training programme.
- Other info: Flexible hours and potential for future management roles await you!
- Why this job: Kickstart your career in hospitality with real responsibilities and growth opportunities.
- Qualifications: A positive attitude and willingness to work hard are essential.
The predicted salary is between 29013 - 29013 £ per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub's operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar. We're looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package.
Pay and Benefits
- Starting salary of £29,013 (There is additional pay-weighting within the M25 and at other selected locations)
- 40-hour working week
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Bonus scheme (up to 25% of salary)
- Complimentary meal and drink at work
- Off-duty employee discount of 20% (food, drinks and hotel accommodation)
- Free shares in the company (after 18 months' service)
- Pension scheme
- Loyalty reward (additional holiday, after five years' service)
- Future pub management opportunities
The Role
- When running a shift, taking responsibility for the pub's operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
- Leading, supporting and motivating the team
- Prioritising tasks, delegating and problem-solving
- Working a variety of shifts across the week (including front of house and in the kitchen)
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Hours: 40 hours per week, flexible Monday through Sunday.
Shift manager in Hailsham employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift manager in Hailsham
✨Tip Number 1
Get to know the pub culture! Spend some time in Wetherspoon pubs, chat with staff and customers, and soak up the vibe. This will help you understand what makes a great shift manager and show your genuine interest during interviews.
✨Tip Number 2
Practice your people skills! As a shift manager, you'll be leading a team and dealing with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Highlight your problem-solving skills and willingness to jump in wherever needed, whether it's behind the bar or in the kitchen.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Wetherspoon family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Shift manager in Hailsham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick – we love people with a can-do attitude!
Tailor Your Application: Make sure to customise your application for the shift manager role. Highlight your experience in motivating teams and handling customer interactions. We’re looking for specific examples that show how you’ve excelled in similar situations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what’s important. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with the pub's operations. Understand the menu, the layout, and the overall vibe. This will not only show your enthusiasm but also help you answer questions about how you'd handle various situations during a shift.
✨Show Off Your Leadership Skills
As a shift manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will demonstrate your ability to take charge and create a positive work environment.
✨Be Ready for Customer Scenarios
Expect questions about how you'd deal with difficult customers or high-pressure situations. Think of specific instances where you've provided excellent customer service or solved a problem effectively. This will highlight your can-do attitude and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the training programme, team dynamics, or future opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.