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- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
- Company: Join J D Wetherspoon, a UK Top Employer with award-winning training.
- Benefits: Enjoy competitive pay, free meals, discounts, and a bonus scheme.
- Why this job: Perfect for those seeking flexibility, teamwork, and career progression in hospitality.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
- Other info: Flexible hours available, with opportunities for advancement into management roles.
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Job Ref
632911
Job Title
Floor staff
Pub
The Thomas Ingoldsby, Canterbury
Salary
£12.31
Closing Date
24-07-2025
Vacancy Description
The ideal applicant
We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.
Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team – this role could be perfect for you.
What`s in it for you?
- competitive rate of pay
- a free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour, for hours worked during midnight-5.59am
- bonus scheme – earn up to 19% of your pay
- availability of guaranteed-hours contracts and variable-hours contracts
- paid holiday
- free shares (after a qualifying period)
- loyalty reward scheme
The role
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties Include
- taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- providing friendly customer interactions: say \”hello\”, thank customers and build rapport
- being knowledgeable about promotions, events and new products
- maintain our `clean as you go` standards, including clearing tables, wiping surfaces and carrying out toilet checks
- working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.
If you`re looking to progress, we can support your development with:
- structured on-the-job training.
- apprenticeships and management academies.
- cross-training into other areas (kitchen, hotel).
- opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you`re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we`ll ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
Read more about our Floor associate role
Hours Per Week
12
Monday Hours
Flexible
Flexible
Tuesday Hours
Flexible
Flexible
Wednesday Hours
Flexible
Flexible
Thursday Hours
Flexible
Flexible
Friday Hours
Flexible
Flexible
Saturday Hours
Flexible
Flexible
Sunday Hours
Flexible
Flexible
Apply
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Floor staff employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor staff
✨Tip Number 1
Show your enthusiasm! When you meet the team or during any interactions, let your passion for customer service shine through. A positive attitude can make a huge difference in how you're perceived.
✨Tip Number 2
Familiarise yourself with Wetherspoon's menu and current promotions. Being knowledgeable about what they offer will not only impress during conversations but also show your genuine interest in the role.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills. Think of examples from past experiences where you've worked well in a team, as this is crucial for the Floor staff role.
✨Tip Number 4
Visit the pub before applying! This will give you a feel for the environment and allow you to engage with staff, which can help you build rapport and gather insights that could be useful during your application process.
We think you need these skills to ace Floor staff
Some tips for your application 🫡
Show Enthusiasm: In your application, express your enthusiasm for the role. Mention why you want to work at J D Wetherspoon and how you align with their values of fun and teamwork.
Highlight Transferable Skills: Even if you lack direct experience, highlight any transferable skills you have. Focus on your ability to work under pressure, communicate effectively, and maintain a positive attitude.
Tailor Your CV: Make sure your CV is tailored to the Floor staff role. Emphasise any relevant experiences, such as customer service or teamwork, and ensure it reflects your reliability and friendliness.
Craft a Strong Cover Letter: Write a cover letter that complements your CV. Use it to elaborate on your passion for the hospitality industry and your eagerness to learn and grow within the company.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Enthusiasm
Make sure to express your passion for the role and the hospitality industry. A positive attitude can go a long way, especially in a customer-facing position like this one.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experiences in teamwork. Share examples of how you've collaborated with others to achieve a common goal.
✨Prepare for Common Questions
Think about how you would handle busy periods or difficult customers. Be ready to share your strategies for staying calm under pressure and providing excellent customer service.
✨Know the Company
Familiarise yourself with J D Wetherspoon's values and their approach to customer service. Mentioning specific details about the company during your interview can show that you're genuinely interested in being part of their team.
