Floor staff

Floor staff

Coventry Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to maintain cleanliness and enhance customer experience in a lively pub environment.
  • Company: J D Wetherspoon is a top UK employer known for its inclusive culture and award-winning training.
  • Benefits: Enjoy competitive pay, free meals, discounts, bonus schemes, and guaranteed hours contracts.
  • Why this job: This role offers flexibility, a fun atmosphere, and the chance to develop valuable skills.
  • Qualifications: No prior experience needed; we value personality and enthusiasm above all.
  • Other info: We welcome everyone and promote a comfortable work environment for all backgrounds.

Job Ref 642867

Job Title Floor staff

Pub The Earl of Mercia, Coventry

Salary ÂŁ12.31

Closing Date 04-12-2025

Hours Per Week 10

Vacancy Description

We’re looking for fun, enthusiastic, passionate people to join our hard‑working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award‑winning training programme, we know that we can teach you the skills you’ll need to succeed.

Whether you’re looking for a long‑term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team – this role could be perfect for you.

What’s in it for you?

  • Competitive rate of pay
  • A free meal and a drink when working
  • 20% discount on all food, drinks and hotel accommodation (for you and up to three guests) when not working
  • ÂŁ1 extra per hour for hours worked during midnight‑5.59am
  • Bonus scheme – earn up to 19% of your pay
  • Availability of guaranteed‑hours contracts and variable‑hours contracts
  • Paid holidayFree shares after a qualifying period
  • Loyalty reward scheme

About the Role

At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.

Duties Include

  • Taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
  • Delivering food to customers, ensuring that check‑backs are completed and clearing plates within the required timeframe
  • Providing friendly customer interactions: say \”hello\”, thank customers and build rapport
  • Being knowledgeable about promotions, events and new products
  • Maintaining our \’clean as you go\’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
  • Working in all areas, including glass‑washing, restocking fridges, floor and beer garden clearing and other duties as needed

Progression and Development

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you’re looking to progress, we can support your development with the following:

  • Structured on‑the‑job training
  • Apprenticeships and management academies
  • Cross‑training into other areas (kitchen, hotel)
  • Opportunities to move into team‑leader, kitchen‑shift‑leader and/or pub‑manager roles

Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

Under‑18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.

Hours Per Week: 10 hours (flexible across all days)

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Floor staff employer: J D Wetherspoon

At J D Wetherspoon, we pride ourselves on being a top UK employer, offering a vibrant and inclusive work culture where personality is valued. Our award-winning training programme ensures that all team members, including Floor staff, have the opportunity to grow and succeed, while enjoying competitive pay, flexible hours, and fantastic benefits such as discounts and free meals. Join us at The Earl of Mercia in Coventry, where you can be part of a fun, enthusiastic team dedicated to providing excellent customer experiences.
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Contact Detail:

J D Wetherspoon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor staff

✨Tip Number 1

Show your enthusiasm! When you meet the team or during any informal chats, let your passion for hospitality shine through. A positive attitude can make a huge difference in how you're perceived.

✨Tip Number 2

Be flexible with your availability. Since the role requires working various hours, highlighting your willingness to work different shifts can set you apart from other candidates.

✨Tip Number 3

Familiarise yourself with Wetherspoon's values and culture. Understanding their commitment to inclusivity and customer experience will help you align your responses during any discussions.

✨Tip Number 4

Network with current employees if possible. They can provide insights into the work environment and may even refer you, which can significantly boost your chances of landing the job.

We think you need these skills to ace Floor staff

Customer Service Skills
Teamwork
Attention to Detail
Time Management
Flexibility
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Basic Cleaning Skills
Positive Attitude
Adaptability
Multitasking

Some tips for your application 🫡

Show Your Personality: Since J D Wetherspoon values personality, make sure to highlight your enthusiasm and passion in your application. Use a friendly tone and share any relevant experiences that showcase your fun side.

Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise any previous experience in hospitality or customer service, even if it's informal, to demonstrate your suitability for the role.

Craft a Strong Cover Letter: Write a cover letter that connects your personal attributes with the company’s values. Mention why you want to work at J D Wetherspoon specifically and how you can contribute to their team culture.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.

How to prepare for a job interview at J D Wetherspoon

✨Show Your Enthusiasm

J D Wetherspoon is looking for fun and passionate individuals. Make sure to express your enthusiasm for the role during the interview. Share why you want to work in hospitality and what excites you about being part of their team.

✨Highlight Your Flexibility

Since the role requires flexibility in working hours, be prepared to discuss your availability. Mention any previous experience where you adapted to changing schedules or worked late shifts, as this will demonstrate your commitment to the job.

✨Emphasise Teamwork Skills

As a floor staff member, you'll be part of a hard-working team. Be ready to share examples of how you've successfully worked in teams before. Highlight your ability to communicate effectively and support your colleagues to create a positive environment.

✨Prepare Questions About Training

With an award-winning training programme, J D Wetherspoon values development. Prepare thoughtful questions about the training process and opportunities for growth within the company. This shows your eagerness to learn and progress in your career.

Floor staff
J D Wetherspoon
Location: Coventry
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