At a Glance
- Tasks: Lead and motivate the team while managing pub operations and ensuring customer satisfaction.
- Company: Join Wetherspoon, a welcoming pub chain with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, bonus scheme, and 28 days paid holiday.
- Other info: Flexible hours and opportunities for career growth within the company.
- Why this job: Gain valuable experience in management and hospitality while having fun at work.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 29013 - 29013 € per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub's operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
Salary: £29,013
Pay and Benefits Include:
- Starting salary of £29,013 (there is additional pay-weighting within the M25 and at other selected locations)
- 40-hour working week
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Bonus scheme (up to 25% of salary)
- Complimentary meal and drink at work
- Off-duty employee discount of 20% (food, drinks and hotel accommodation)
- Free shares in the company (after 18 months service)
- Pension scheme
- Loyalty reward (additional holiday, after five years service)
- Future pub management opportunities
The Role:
- When running a shift, taking responsibility for the pub's operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management.
- Leading, supporting and motivating the team.
- Prioritising tasks, delegating and problem-solving.
- Working a variety of shifts across the week (including front of house and in the kitchen).
- Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere.
Hours Per Week: 40 Flexible Hours. All days: Flexible.
Inclusive Working Environment: Wetherspoon promotes an inclusive working environment where everyone is welcome. When you're at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we'll ensure that you have the skills and knowledge you need for a great career with us.
Shift manager in Fife employer: J D Wetherspoon
Wetherspoon is an exceptional employer, offering a vibrant and inclusive work culture at The Golden Acorn in Glenrothes. With a competitive salary, generous benefits including a bonus scheme, complimentary meals, and opportunities for career advancement, employees are supported in their growth while enjoying a dynamic environment that values teamwork and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Shift manager in Fife
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great shift manager. This will help you stand out when you apply.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 3
Show off your skills! When you get an interview, be ready to share examples of how you've motivated teams or solved problems in past roles. We love seeing real-life experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Shift manager in Fife
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a shift manager and how you can contribute to our team at The Golden Acorn.
Tailor Your CV:Make sure your CV is tailored to the shift manager position. Highlight any relevant experience in hospitality, team leadership, or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you’ll interact with our customers and team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you know The Golden Acorn and its operations well. Familiarise yourself with their menu, customer service standards, and any recent news about the pub. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a shift manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you would handle specific scenarios in the pub.
✨Demonstrate Customer Focus
Customer service is key in this role. Think of times when you've gone above and beyond for a customer or handled a difficult situation. Highlight these experiences during your interview to show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the pub's culture, team dynamics, or opportunities for growth within the company. It shows you're engaged and serious about the position.