At a Glance
- Tasks: Lead and motivate the team while ensuring smooth pub operations.
- Company: Join Wetherspoon, a welcoming and inclusive pub environment.
- Benefits: Enjoy a competitive salary, bonus scheme, and employee discounts.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real impact in a fun, dynamic pub setting.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 29013 - 29013 £ per year.
A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.
Job Details
- Job Ref: 656155
- Pub: The Black Horse, Northfield
- Salary: £29,013
- Closing Date: 09-06-2026
Pay and Benefits Include
- Starting salary of £29,013 (additional pay‑weighting within the M25 and at other selected locations)
- 40‑hour working week
- 28 days paid holiday
- Company sick pay (after a qualifying period)
- Bonus scheme (up to 25% of salary)
- Complimentary meal and drink at work
- Off‑duty employee discount of 20% (food, drinks and hotel accommodation)
- Free shares in the company (after 18 months of service)
- Pension scheme
- Loyalty reward (additional holiday after five years of service)
- Future pub management opportunities
The Role
- Take responsibility for the pub’s operation during shifts, ensuring compliance with company standards and legislation, customer service, administration and cash management
- Lead, support and motivate the team
- Prioritise tasks, delegate and solve problems
- Work a variety of shifts across the week, including front‑of‑house and kitchen duty
- Deliver high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Shift manager in Birmingham employer: J D Wetherspoon
Wetherspoon is an exceptional employer, offering a vibrant work culture at The Black Horse in Northfield, where inclusivity and personal growth are at the forefront. With competitive pay, generous benefits including a bonus scheme, complimentary meals, and opportunities for career advancement, employees are supported in their professional journey while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Shift manager in Birmingham
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great shift manager. This will help you stand out when you apply.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated a team or solved problems in high-pressure situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Shift manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a shift manager and how you can contribute to our team at The Black Horse.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your leadership skills, customer service background, and any previous roles in hospitality. We love seeing how your past experiences align with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you’ll interact with our team and customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at J D Wetherspoon
✨Know the Pub Inside Out
Before your interview, make sure you know The Black Horse and its operations well. Familiarise yourself with their menu, customer service standards, and any recent news about the pub. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a shift manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you would handle specific scenarios in the pub.
✨Demonstrate Problem-Solving Abilities
Think of situations where you've had to prioritise tasks or solve problems under pressure. During the interview, share these experiences and explain your thought process. This will highlight your ability to manage shifts effectively and keep operations running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's culture, team dynamics, or future opportunities for growth. This not only shows your enthusiasm but also helps you determine if the role is the right fit for you.
