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For Companies At a Glance
- Tasks: Serve customers and ensure they have a great experience at our pub.
- Company: Join The White Ball Inn, a top UK employer with award-winning training.
- Benefits: Enjoy free meals, discounts, bonus schemes, and flexible hours.
- Why this job: Be part of a fun team in a welcoming environment with opportunities to grow.
- Qualifications: Must be over 18 to serve alcohol; other roles available for younger applicants.
- Other info: Flexible working hours with guaranteed-hours contracts available.
Overview
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently whilst maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Responsibilities
- taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- delivering food to customers, ensuring that check‑backs are completed and clearing plates within the required timeframe
- providing friendly customer interactions: say \”hello\”, thank customers and build rapport
- being knowledgeable about promotions, events and new products
- maintaining our \”clean as you go\” standards, including clearing tables, wiping surfaces and carrying out toilet checks
- working in all areas, including glass‑washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Shift Pattern
Hours per week: 12. Flexible hours each weekday with full‑day flexibility and a 12:00–01:30 shift on Saturday. Sunday hours are flexible.
Development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you’re looking to progress, we can support your development with:
- structured on‑the‑job training
- apprenticeships and management academies
- cross‑training into other areas (kitchen, hotel)
- opportunities to move into team‑leader, kitchen‑shift‑leader and/or pub‑manager roles
Inclusive Environment
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Qualifications
No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.
Benefits and Compensation
- Competitive rate of pay
- A free meal and a drink while working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour for hours worked during midnight‑5.59am
- Bonus scheme – earn up to 19% of your pay
- Availability of guaranteed‑hours contracts and variable‑hours contracts
- Paid holiday
- Free shares (after a qualifying period)
- Loyalty reward scheme
#J-18808-Ljbffr
Bar staff employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar staff
✨Tip Number 1
Show your personality! Since the role is all about delivering excellent customer service, let your enthusiasm shine through during any interactions you have with the team or in informal settings. This will help you stand out as a fun and passionate candidate.
✨Tip Number 2
Familiarise yourself with the pub's atmosphere and offerings. Visit The White Ball Inn if you can, and take note of their menu and drink selections. This knowledge will not only impress during conversations but also demonstrate your genuine interest in the role.
✨Tip Number 3
Network with current or former staff members. If you know anyone who has worked at The White Ball Inn, ask them about their experiences and any tips they might have. This insider information can give you an edge in understanding what the team values.
✨Tip Number 4
Be prepared to discuss your availability. Since the role offers flexible working hours, think about when you can work and be ready to share this during any discussions. Showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Bar staff
Some tips for your application 🫡
Show Your Personality: Since the pub is looking for fun and enthusiastic individuals, make sure your application reflects your personality. Use a friendly tone in your cover letter and CV to convey your passion for customer service.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, be sure to highlight it. Mention specific roles and responsibilities that demonstrate your ability to deliver excellent service, especially in busy environments.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Emphasise your flexibility and willingness to work varied hours, as well as your ability to thrive in a team-oriented setting.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Personality
Since the pub is looking for fun and enthusiastic individuals, let your personality shine during the interview. Be yourself and engage with the interviewer to demonstrate your passion for customer service.
✨Know the Venue
Familiarise yourself with The White Ball Inn and its offerings. Understanding the menu and the atmosphere will show that you are genuinely interested in the role and the establishment.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could include handling difficult situations or going above and beyond for customers, which is crucial in a bar setting.
✨Ask Questions
Prepare thoughtful questions about the role and the team. This not only shows your interest but also helps you determine if the environment is the right fit for you.