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For Companies At a Glance
- Tasks: Deliver excellent customer service and keep customers happy at The Dragon Inn.
- Company: Join J D Wetherspoon, a top UK employer with award-winning training.
- Benefits: Enjoy competitive pay, free meals, discounts, and a bonus scheme.
- Why this job: Flexible hours, inclusive culture, and a chance to be yourself at work.
- Qualifications: Must be over 18 to serve alcohol; younger applicants can apply for kitchen or floor roles.
- Other info: Guaranteed-hours contracts available, plus loyalty rewards and free shares after qualifying.
Pub The London and North Western, Birmingham New Street Station
Job Ref 646536
Job Title Bar staff
Pub The London and North Western, Birmingham New Street Station
Salary ÂŁ12.31
Closing Date 11-02-2026
Overview
The ideal applicant is fun, enthusiastic and passionate. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we can teach you the skills you’ll need to succeed. Whether you’re looking for a long-term career or extra shifts, if you’re reliable, friendly and enjoy working as part of a team, this role could be perfect for you.
What’s in it for you?
- competitive rate of pay
- a free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- ÂŁ1 extra per hour for hours worked during midnight-5.59am
- bonus scheme – earn up to 19% of your pay
- availability of guaranteed-hours contracts and variable-hours contracts
- paid holiday
- free shares (after a qualifying period)
- loyalty reward scheme
Role and duties
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, and maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer flexible shift patterns including mornings, evenings, weekends and late finishes.
Duties Include
- taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- providing friendly customer interactions: say hello, thank customers and build rapport
- being knowledgeable about promotions, events and new products
- maintaining our “clean as you go” standards, including clearing tables, wiping surfaces and carrying out toilet checks
- working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you’re looking to progress, we can support your development with:
- structured on-the-job training
- apprenticeships and management academies
- cross-training into other areas (kitchen, hotel)
- opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
If a high number of applications is received, this vacancy may close early.
Read more about our bar associate role
Hours
Hours Per Week 14
- Monday Hours Flexible
- Tuesday Hours Flexible
- Wednesday Hours Flexible
- Thursday Hours Flexible
- Friday Hours Flexible
- Saturday Hours Flexible
- Sunday Hours Flexible
Apply
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Bar staff employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar staff
✨Tip Number 1
Show your personality! Wetherspoon values fun and enthusiastic individuals, so during any interactions, whether in person or online, let your character shine through. This can make a lasting impression on the hiring team.
✨Tip Number 2
Familiarise yourself with Wetherspoon's values and culture. Understanding their commitment to inclusivity and customer service will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Be prepared to discuss your flexibility. Since the role requires working various hours, showing that you can adapt to different shifts will highlight your willingness to contribute to the team’s needs.
✨Tip Number 4
Engage with current employees if possible. Networking with those already in the company can provide insights into the work environment and expectations, which can be beneficial during your application process.
We think you need these skills to ace Bar staff
Some tips for your application 🫡
Show Your Personality: Since J D Wetherspoon values personality, make sure to highlight your fun and enthusiastic nature in your application. Use a friendly tone and share any relevant experiences that showcase your passion for customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the bar staff role. Emphasise any previous experience in hospitality or customer service, and include any relevant training or certifications.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your excitement about the opportunity. Mention why you want to work at J D Wetherspoon specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Personality
Since J D Wetherspoon values personality, make sure to let your fun and enthusiastic side shine through during the interview. Share personal anecdotes that highlight your passion for customer service.
✨Demonstrate Flexibility
The role requires flexibility in working hours. Be prepared to discuss your availability and willingness to work various shifts, including late nights and weekends, to show you’re a team player.
✨Prepare for Customer Service Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or made customers feel welcome and valued.
✨Research the Company Culture
Familiarise yourself with J D Wetherspoon's inclusive working environment and their commitment to training. Mention how you align with their values and how you can contribute to maintaining a positive atmosphere.
