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For Companies At a Glance
- Tasks: Serve customers and ensure they have a fantastic experience at our pub.
- Company: Join Wetherspoon, a top UK employer known for its award-winning training programme.
- Benefits: Enjoy free meals, discounts, flexible hours, and a bonus scheme up to 19% of your pay.
- Why this job: Be part of a fun, inclusive team where your personality shines and growth is encouraged.
- Qualifications: Must be over 18 to serve alcohol; other roles available for younger applicants.
- Other info: Flexible working hours from early mornings to late nights, with guaranteed-hours contracts available.
Overview
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Duties
- Take orders, prepare, dispense and serve drinks to the correct specification, whether at the bar or via the customer app.
- Deliver food to customers, ensuring check-backs are completed and plates are cleared within the required timeframe.
- Provide friendly customer interactions: say \”hello\”, thank customers and build rapport.
- Be knowledgeable about promotions, events and new products.
- Maintain our \”clean as you go\” standards, including clearing tables, wiping surfaces and carrying out toilet checks.
- Work in all areas, including glass washing, restocking fridges, floor and beer garden clearing and other duties as needed.
Progression and Development
- Structured on‑the‑job training.
- Apprenticeships and management academies.
- Cross‑training into other areas (kitchen, hotel).
- Opportunities to move into team‑leader, kitchen‑shift‑leader and/or pub‑manager roles.
Inclusive Working Environment
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Under‑18s Pay
Under‑18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
Recruitment
We’re looking for fun, enthusiastic, passionate people to join our hard‑working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award‑winning training programme, we know that we can teach you the skills you’ll need to succeed. Whether you’re looking for a long‑term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team – this role could be perfect for you.
What’s in it for you?
- Competitive rate of pay.
- A free meal and a drink when working.
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests) when not working.
- £1 extra per hour for hours worked during midnight‑5.59 am.
- Bonus scheme – earn up to 19% of your pay.
- Availability of guaranteed‑hours contracts and variable‑hours contracts.
- Paid holiday.
- Free shares (after a qualifying period).
- Loyalty reward scheme.
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Bar staff employer: J D Wetherspoon
Contact Detail:
J D Wetherspoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar staff
✨Tip Number 1
Show your personality! Since the role is all about delivering excellent customer service, let your enthusiasm shine through during any interactions you have with the team or in your application process. Being personable can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the pub's culture and values. Research The Swan & Castle and Wetherspoon as a whole to understand their commitment to inclusivity and customer experience. This knowledge will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Be prepared to discuss your availability. Since the role offers flexible hours, think about when you can work and be ready to share this information. Showing that you're adaptable and willing to take on various shifts can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's not bar-related. Whether you've worked in retail, hospitality, or any role involving interaction with customers, be sure to mention it. This will demonstrate your ability to handle the demands of the bar staff position.
We think you need these skills to ace Bar staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Swan & Castle is looking for in a bar staff member. Highlight your enthusiasm and passion for customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in bar work. Emphasise any customer service roles or teamwork experiences that showcase your personality and ability to connect with others.
Craft a Personal Statement: Write a personal statement that conveys your excitement about the role and why you want to work at The Swan & Castle. Mention their inclusive environment and how you align with their values.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at J D Wetherspoon
✨Show Your Personality
Since the company recruits for personality, make sure to let your true self shine during the interview. Be enthusiastic and engage with the interviewer, showing them that you’re not just a candidate but someone who can bring fun and energy to the team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling difficult situations or going the extra mile for a customer, showcasing these experiences will highlight your suitability for the role.
✨Understand the Company Culture
Familiarise yourself with the values and culture of the pub. Wetherspoon promotes inclusivity and a welcoming environment, so be ready to discuss how you can contribute to this atmosphere and support your colleagues and customers alike.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training programme or how the team collaborates during busy shifts, which can also give you insight into what to expect.
