At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and deliver top-notch customer service.
- Company: Join Wetherspoon, a fun and inclusive workplace where everyone is welcome.
- Benefits: Competitive pay, free meals, discounts, and bonus opportunities.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Kickstart your career with structured training and real progression opportunities.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
If you are a fun, enthusiastic and passionate individual with no experience and a willingness to learn, join our team as a Floor Staff member. This role involves serving food and drinks, maintaining high cleanliness standards and delivering excellent customer service.
Benefits
- Competitive rate of pay
- Free meal and drink during work shifts
- 20% discount on food, drinks and hotel accommodation for you and up to three guests when not working
- £1 extra per hour for hours worked during midnight to 5:59 am
- Bonus scheme – earn up to 19% of your pay
- Guaranteed‑hours and variable‑hours contract options
- Paid holiday
- Free shares after a qualifying period
- Loyalty reward scheme
Responsibilities
- Take orders, prepare, dispense and serve drinks at the bar or via the customer app
- Deliver food to customers, ensure check‑backs are completed and clear plates within the required timeframe
- Provide friendly customer interactions: say 'hello', thank customers and build rapport
- Be knowledgeable about promotions, events and new products
- Maintain ‘clean as you go’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
- Work in all areas, including glass‑washing, restocking fridges, floor and beer garden clearing and other duties as required
Progression and Development
- Structured on‑the‑job training
- Apprenticeships and management academies
- Cross‑training into other areas (kitchen, hotel)
- Opportunities to move into team‑leader, kitchen‑shift‑leader and/or pub‑manager roles
Inclusive Work Environment
Wetherspoon promotes an inclusive working environment where everyone is welcome. You will be comfortable being yourself, regardless of background, preferences or beliefs, and you’ll receive the skills and knowledge needed for a great career. Under‑18s may qualify for a lower rate of pay, within national guidelines.
Hours per week: 4, with flexible Monday through Sunday schedules. When a high number of applications is received, this vacancy may close early.
Floor staff in Abertillery employer: J D Wetherspoon
J D Wetherspoon is an excellent employer, offering a vibrant work culture at The Foley Arms Hotel in Malvern where teamwork and enthusiasm are highly valued. With flexible hours, competitive pay, and perks like free meals and discounts, employees can enjoy a rewarding experience while also benefiting from ample opportunities for career progression in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor staff in Abertillery
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like J D Wetherspoon.
We think you need these skills to ace Floor staff in Abertillery
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at J D Wetherspoon and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at J D Wetherspoon!
How to prepare for a job interview at J D Wetherspoon
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at J D Wetherspoon. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at J D Wetherspoon. Your motivation can often outweigh experience, so let that passion shine through!
