At a Glance
- Tasks: Support daily pub operations with deliveries and stock processes while providing excellent customer service.
- Company: Join Wetherspoon, a UK Top Employer with a fun and inclusive culture.
- Benefits: Enjoy competitive pay, free meals, discounts, and opportunities for career progression.
- Other info: Structured training and clear pathways for career advancement await you.
- Why this job: Gain valuable skills in a dynamic environment with flexible hours and great team spirit.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
About the role
You will support the day-to-day running of the pub with delivery, and stock processes, offering excellent customer service by ensuring 100% product availability at all times.
To adhere to all Wetherspoon standard operating procedures (SOPs) and company policies, to maintain a clean, safe and legal workplace.
We open our doors early in the morning and sometimes don`t close them until late at night, so offering great flexibility of working hours.
The ideal applicant
We’re looking for fun, enthusiastic, passionate people to join our hard-working teams.
No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure.
As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.
What you can expect
- competitive rate of pay
- a free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour, for hours worked during midnight–5.59am
- bonus scheme – earn up to 19% of your pay
- availability of guaranteed-hours contracts and variable-hours contracts
- paid holiday
- free shares (after a qualifying period)
- loyalty reward scheme
Duties include
- Receive and store and food, drinks and non-consumable deliveries, in line with standard operating procedures (SOPs). Investigate and report any anomalies, as required.
- Have a good understanding of stock rotation to refill fridges and freezers and maintain them to a high standard.
- Follow guidelines to complete defrost and preparation, as required.
- Ensure that the bar is kept fully stocked with stock, ice, non-consumables and prepped items (eg fruit).
- Take pride in maintaining the highest standards of cleanliness by adopting our ‘clean as you go’ philosophy:
- Adhere to cellar management practices, including all opening and closing procedures and processes.
Follow line-cleaning processes to maintain top-quality dispense of all draught products.
Essential requirements
All of the training which we provide will teach you everything you need to know to succeed, but there are a few essential requirements you’ll need to start:
- Have a proof of right to work
- Have a bank account in your own name
- Be able to converse in English and to understand the language to complete training and other duties associated with your job role.
- Have a fixed place of residence within reasonable travelling distance of your place of work.
- Basic computer literacy
- Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.
If you’re looking to progress, we can support your development with
- structured on-the-job training.
- apprenticeships and management academies.
- cross-training into other areas (kitchen, hotel).
- opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you’re at work, we want you to feel comfortable being yourself.
Whatever you background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
If a high number of applications is received, this vacancy may close early.
Delivery associate in Southampton employer: J D Wetherspoon plc
Join Wetherspoon, a UK Top Employer renowned for its award-winning training programme and commitment to employee development. With a vibrant work culture that values enthusiasm and teamwork, we offer competitive pay, flexible shifts, and numerous benefits including discounts on food and accommodation, making it an ideal place for both career starters and those seeking extra hours. Our inclusive environment ensures everyone feels welcome, and with clear pathways for progression into leadership roles, your growth is supported every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery associate in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like J D Wetherspoon plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to J D Wetherspoon plc
Don't be shy about reaching out to J D Wetherspoon plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Delivery associate in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about J D Wetherspoon plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at J D Wetherspoon plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
