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- Tasks: Lead and motivate the team to deliver excellent customer service and maintain high standards.
- Company: Join Wetherspoon, a vibrant pub chain known for its fantastic atmosphere and growth opportunities.
- Benefits: Starting pay of £12.91, 28 days holiday, 20% employee discount, and pension scheme.
- Other info: Great career progression with future pub management opportunities.
- Why this job: Be part of a supportive team and develop your leadership skills in a fast-paced environment.
- Qualifications: Leadership qualities, good communication skills, and the ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
At Wetherspoon, we believe in offering fantastic service, serving good food and drinks and creating a great atmosphere for customers. Promoting from within is one of the secrets of our success. That’s why we are always on the look-out for shining stars: employees who are friendly, motivated, can inspire a team to deliver excellent service and who will share our commitment to delivering the highest standards of CQSMA and growing the business. Plus, with our plans to continue to grow sales over the next few years, we have some fantastic opportunities available.
Pay and benefits include:
- Starting rate of £12.91, increasing after training
- Guaranteed minimum hours
- 28-days paid holiday / pro-rota
- 20% off-duty employee discount
- Pension scheme
- Future pub management opportunities
The role:
- To support, lead and motivate the team to meet sales, profit and compliance targets.
- To run shifts and, working unsupervised, to achieve the following daily:
- Excellent customer service
- Serving food and drinks to the correct specification
- Maintaining a clean, safe and legal workplace
- Adhering to Wetherspoon's standard operating procedures (SOPs) and company policies
About you:
- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communication skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon's appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Please be aware that while this job is being advertised on the Wetherspoon website, if successful with your application, you will be employed directly by The Papas Group and will not be a J D Wetherspoon employee. Any pay and benefits offered are not linked in any way to the current J D Wetherspoon offering. Your application and personal data will be shared with, and processed, by our franchise partner The Papas Group.
HOURS PER WEEK: 32
Kitchen shift leader - JDW Franchise Site / 7944 - Coombe Lodge, Croydon - JDW Franchise Site in London employer: J D Wetherspoon plc
Contact Detail:
J D Wetherspoon plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen shift leader - JDW Franchise Site / 7944 - Coombe Lodge, Croydon - JDW Franchise Site in London
✨Tip Number 1
Get to know the Wetherspoon vibe! Spend some time in the pub, chat with staff and customers, and soak up the atmosphere. This will help you understand what makes them tick and show your genuine interest during interviews.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a busy shift. We want to see how you can inspire others to deliver that fantastic service Wetherspoon is known for.
✨Tip Number 3
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing common scenarios with a friend to get comfortable with how you’d interact with customers and your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for shining stars like you who are ready to grow with us at Wetherspoon.
We think you need these skills to ace Kitchen shift leader - JDW Franchise Site / 7944 - Coombe Lodge, Croydon - JDW Franchise Site in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering excellent service and creating a great atmosphere for customers.
Tailor Your Application: Make sure to customise your application to highlight your leadership qualities and experience in managing teams. We love seeing candidates who can inspire others and meet targets!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at J D Wetherspoon plc
✨Know the Company Culture
Before your interview, take some time to understand Wetherspoon's values and culture. They pride themselves on fantastic service and a great atmosphere, so think about how you can demonstrate your alignment with these principles during the interview.
✨Showcase Your Leadership Skills
As a Kitchen Shift Leader, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you have the leadership qualities they are looking for.
✨Demonstrate Your Customer Service Passion
Wetherspoon is all about excellent customer service. Be ready to discuss what great service means to you and how you would ensure that customers have a fantastic experience. Share any relevant experiences where you went above and beyond for a customer.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle fast-paced environments and prioritise tasks. Think of scenarios where you had to manage time effectively or delegate tasks. Practising these responses will help you feel more confident during the interview.