At a Glance
- Tasks: Lead and motivate the team to deliver excellent customer service and maintain high standards.
- Company: Join Wetherspoon, a vibrant pub chain known for its fantastic atmosphere and growth opportunities.
- Benefits: Starting pay of £12.91, 28 days holiday, 20% employee discount, and pension scheme.
- Other info: Great career progression with future pub management opportunities.
- Why this job: Be part of a supportive team and develop your leadership skills in a fast-paced environment.
- Qualifications: Leadership qualities, good communication skills, and the ability to manage time effectively.
The predicted salary is between 12 - 16 € per hour.
At Wetherspoon, we believe in offering fantastic service, serving good food and drinks and creating a great atmosphere for customers. Promoting from within is one of the secrets of our success. That’s why we are always on the look-out for shining stars: employees who are friendly, motivated, can inspire a team to deliver excellent service and who will share our commitment to delivering the highest standards of CQSMA and growing the business. Plus, with our plans to continue to grow sales over the next few years, we have some fantastic opportunities available.
Pay and benefits include:
- Starting rate of £12.91.
- Guaranteed minimum hours.
- 28-days paid holiday / pro-rota.
- 20% off-duty employee discount.
- Pension scheme.
- Future pub management opportunities.
The role:
- To support, lead and motivate the team to meet sales, profit and compliance targets.
- To run shifts and, working unsupervised, to achieve the following daily:
- Excellent customer service.
- Serving food and drinks to the correct specification.
- Maintaining a clean, safe and legal workplace.
- Adhering to Wetherspoon's standard operating procedures (SOPs) and company policies.
About you:
- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communication skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon's appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.
Please be aware that while this job is being advertised on the Wetherspoon website, if successful with your application, you will be employed directly by The Papas Group and will not be a J D Wetherspoon employee. Any pay and benefits offered are not linked in any way to the current J D Wetherspoon offering. Your application and personal data will be shared with, and processed, by our franchise partner The Papas Group.
HOURS PER WEEK: 32
Kitchen Shift Leader - JDW Franchise Site / 7934 - The Hykeham Manor, Lincoln - JDW Franchise Site employer: J D Wetherspoon plc
At The Hykeham Manor, part of the Wetherspoon franchise, we pride ourselves on fostering a vibrant work culture that values teamwork and personal growth. With competitive pay starting at £12.91, guaranteed minimum hours, and opportunities for future pub management roles, we are committed to nurturing our employees' potential while ensuring a friendly and supportive environment. Join us in delivering exceptional service and enjoy benefits like a 20% employee discount and 28 days of paid holiday, all while being part of a dynamic team in Lincoln.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Shift Leader - JDW Franchise Site / 7934 - The Hykeham Manor, Lincoln - JDW Franchise Site
✨Tip Number 1
Get to know the Wetherspoon vibe! Before your interview, pop into The Hykeham Manor and soak up the atmosphere. Chat with staff and customers to get a feel for the place – it’ll help you connect during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a busy shift. We want to see how you can inspire others to deliver that fantastic service Wetherspoon is known for.
✨Tip Number 3
Be ready to talk about your passion for hospitality! Share why you love working in a fast-paced environment and how you keep things running smoothly. Your enthusiasm will shine through and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for shining stars like you who are ready to grow with us!
We think you need these skills to ace Kitchen Shift Leader - JDW Franchise Site / 7934 - The Hykeham Manor, Lincoln - JDW Franchise Site
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering excellent service and creating a great atmosphere for customers.
Highlight Leadership Skills:Make sure to showcase any leadership experience you have. We’re looking for someone who can inspire a team, so share examples of how you've motivated others in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Kitchen Shift Leader position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Wetherspoon.
How to prepare for a job interview at J D Wetherspoon plc
✨Know the Company Inside Out
Before your interview, take some time to research Wetherspoon and The Papas Group. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Kitchen Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you inspired others to deliver excellent service and meet targets.
✨Emphasise Customer Service Excellence
Wetherspoon prides itself on fantastic service, so be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer or resolved a complaint effectively. This will show that you align with their commitment to delivering high standards.
✨Practice Time Management Scenarios
Time management is crucial in a fast-paced environment like a kitchen. Prepare to discuss how you prioritise tasks and delegate responsibilities during busy shifts. You might even want to role-play some scenarios with a friend to get comfortable with articulating your strategies.