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For Companies At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
- Company: Join Wetherspoon, a UK Top Employer with a fun and inclusive culture.
- Benefits: Competitive pay, free meals, discounts, and opportunities for career progression.
- Why this job: Perfect for those seeking flexible hours and a chance to grow in hospitality.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Great training programme and potential for management roles.
The ideal applicant
We\’re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you\’ll need to succeed.
Whether you\’re looking for a long-term career or just some extra shifts, if you\’re reliable, friendly and love working as part of a team – this role could be perfect for you.
What\’s in it for you?
- competitive rate of pay
- a free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- ÂŁ1 extra per hour, for hours worked during midnight-5.59am
- bonus scheme – earn up to 19% of your pay
- availability of guaranteed-hours contracts and variable-hours contracts
- paid holiday
- free shares (after a qualifying period)
- loyalty reward scheme
The role
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties include:
- taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- providing friendly customer interactions: say \”hello\”, thank customers and build rapport
- being knowledgeable about promotions, events and new products
- maintain our \’clean as you go\’ standards, including clearing tables, wiping surfaces and carrying out toilet checks
- working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.
If you\’re looking to progress, we can support your development with:
- structured on-the-job training.
- apprenticeships and management academies.
- cross-training into other areas (kitchen, hotel).
- opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Wetherspoon promotes an inclusive working environment where everyone is welcome.
When you\’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we\’ll ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
HOURS PER WEEK:
5
Floor staff / 5326 - The Bishops` Mill, Durham employer: J D Wetherspoon plc
Contact Detail:
J D Wetherspoon plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor staff / 5326 - The Bishops` Mill, Durham
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Bishops' Mill and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the vibe. This will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some fun ways to showcase your friendly personality. Maybe rehearse a few scenarios where you’d need to engage with customers or handle tricky situations. We want to see that you can keep a calm head under pressure!
✨Tip Number 3
Be ready to learn! Emphasise your willingness to pick up new skills during the interview. With Wetherspoon’s award-winning training programme, we’re looking for enthusiastic folks who are eager to grow. Share examples of times you’ve learned something new quickly – it’ll show you’re the right fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it. Don’t miss out on the chance to join our fantastic team at The Bishops' Mill!
We think you need these skills to ace Floor staff / 5326 - The Bishops` Mill, Durham
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for the role.
Highlight Your Attitude: Since we’re looking for fun and friendly people, make sure to emphasise your positive attitude. Share examples of how you’ve handled pressure or worked well in a team – it’ll really help us see your potential!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your skills and experiences without getting lost in details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at J D Wetherspoon plc
✨Show Your Enthusiasm
Make sure to express your passion for the role and the hospitality industry. A positive attitude can go a long way, so let your excitement shine through during the interview!
✨Demonstrate Team Spirit
Since this role is all about teamwork, be ready to share examples of how you've worked well with others in the past. Highlighting your ability to collaborate will show that you're a great fit for their team.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle pressure or what customer service means to you. Practising your answers will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programme or opportunities for progression. This shows that you're genuinely interested in growing with the company.