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For Companies At a Glance
- Tasks: Join our team to serve food and drinks while ensuring top-notch customer service.
- Company: Wetherspoon, a UK Top Employer with a fun and inclusive culture.
- Benefits: Competitive pay, free meals, discounts, and bonus opportunities.
- Why this job: Perfect for those seeking flexible hours and a chance to grow in hospitality.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
- Other info: Great progression opportunities with structured training and apprenticeships.
The ideal applicant
We are looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you will need to succeed. Whether you are looking for a long-term career or just some extra shifts, if you are reliable, friendly and love working as part of a team - this role could be perfect for you.
What’s in it for you?
- Competitive rate of pay
- A free meal and a drink, when working
- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- £1 extra per hour, for hours worked during midnight-5.59am
- Bonus scheme - earn up to 19% of your pay
- Availability of guaranteed-hours contracts and variable-hours contracts
- Paid holiday
- Free shares (after a qualifying period)
- Loyalty reward scheme
The role
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service. Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties include:
- Taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- Delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- Providing friendly customer interactions: say "hello", thank customers and build rapport
- Being knowledgeable about promotions, events and new products
- Maintain our 'clean as you go' standards, including clearing tables, wiping surfaces and carrying out toilet checks
- Working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
Progression and development
Most Wetherspoon team leaders and managers started in the kitchen or behind the bar. If you are looking to progress, we can support your development with:
- Structured on-the-job training
- Apprenticeships and management academies
- Cross-training into other areas (kitchen, hotel)
- Opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles
Wetherspoon promotes an inclusive working environment where everyone is welcome. When you are at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we will ensure that you have the skills and knowledge you need for a great career with us.
Under-18s may attract a lower rate of pay, always in line with, but usually above, national guidelines.
HOURS PER WEEK: 4
Floor staff / 1727 - The Monkey Walk, Coalville employer: J D Wetherspoon plc
Contact Detail:
J D Wetherspoon plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor staff / 1727 - The Monkey Walk, Coalville
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Monkey Walk and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the vibe. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your enthusiasm shine through. They’re looking for fun and passionate people, so don’t be afraid to show them your friendly side. A good attitude can go a long way!
✨Tip Number 3
Be ready to learn! Since no experience is needed, make sure to express your willingness to pick up new skills. Talk about times when you’ve adapted quickly or learned something new – it shows you’re a team player who’s ready to dive in.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and the perks that come with it. Don’t miss out on this opportunity!
We think you need these skills to ace Floor staff / 1727 - The Monkey Walk, Coalville
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for the role.
Highlight Your Attitude: Since we’re looking for fun and friendly people, make sure to emphasise your positive attitude. Share examples of how you’ve handled pressure or worked well in a team – it’ll help us see you as a great fit!
Keep It Simple: Don’t overcomplicate things! Stick to clear and concise language in your application. We appreciate straightforwardness, so just get to the point while showcasing your skills and willingness to learn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at J D Wetherspoon plc
✨Show Your Enthusiasm
Make sure to express your passion for the role during the interview. The company is looking for fun and enthusiastic people, so let your personality shine through! Share why you’re excited about the opportunity and how you can contribute to the team.
✨Demonstrate a Willingness to Learn
Since no experience is needed, focus on your eagerness to learn new skills. Talk about past experiences where you’ve quickly picked up new tasks or adapted to changes. This will show that you’re ready to embrace the training programme they offer.
✨Highlight Teamwork Skills
This role is all about working as part of a team, so be prepared to discuss your experiences in collaborative environments. Share examples of how you’ve successfully worked with others, whether in school, previous jobs, or even group projects.
✨Prepare for Customer Interaction Scenarios
Since customer service is key, think about how you would handle various situations with customers. Be ready to role-play or discuss how you would greet customers, handle complaints, or promote new products. This will demonstrate your readiness for the role.
