J.D. Power

J.D. Power is a global leader in data analytics and consumer insights, renowned for its commitment to delivering accurate and actionable information to businesses across various industries. Established in 1968, the company has built a reputation for excellence in measuring customer satisfaction, product quality, and buyer behaviour.

With a focus on automotive, financial services, insurance, healthcare, and telecommunications, J.D. Power provides a comprehensive suite of solutions that help organisations understand their customers better and enhance their offerings. The company’s extensive research methodologies and proprietary data allow clients to make informed decisions that drive growth and improve customer loyalty.

Core Activities:

• Customer Satisfaction Surveys: J.D. Power conducts rigorous surveys to gauge customer satisfaction across various sectors.
• Market Research: The company offers in-depth market analysis to identify trends and opportunities.
• Consulting Services: J.D. Power provides expert consulting to help businesses implement strategies based on data-driven insights.

J.D. Power’s vision is to empower consumers and businesses alike by providing them with the knowledge they need to succeed. The company believes that informed decisions lead to better outcomes, and it strives to be the trusted source of information for its clients.

Headquartered in the UK, J.D. Power operates globally, serving clients in over 30 countries. The company is dedicated to innovation and continuously seeks to enhance its methodologies to stay ahead in a rapidly changing marketplace.