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- Tasks: Join us as a Recovery Technician, diagnosing and repairing vehicles at the roadside.
- Company: Macadams is a family-run business with over 50 years in the breakdown industry.
- Benefits: Enjoy perks like a company pension, healthcare plan, and employee discounts.
- Why this job: Be part of a team that values quality service and supports local communities.
- Qualifications: Must have a full UK driving licence and some vehicle repair knowledge.
- Other info: Flexible shift patterns with opportunities for overtime and full training provided.
The predicted salary is between 30000 - 42000 £ per year.
Macadams are a well-established family business with over 50 years in the breakdown industry.
Due to ever increasing work volumes we are now recruiting for the position of a Roadside Breakdown and Recovery technician.
The successful applicant will attend various vehicle breakdown scenarios in one of our specialized service vans with the aim to diagnose and repair the casualty vehicle at the roadside. Where this is not possible you will then seek to assist the customer in the next best solution for them, usually towing the casualty vehicle with our specialist towing equipment to their home address, local garage, place of safety or liaising with our Operations center to arrange for one of our recovery trucks to attend and assist with the vehicle recovery.
This is a very exciting opportunity to join a company who pride ourselves on providing a quality service to all of the major breakdown organizations, their customers, the general public and even local authorities such as the Police and Highways England.
Due to the nature of the work undertaken, the successful applicant will need to pass the relevant vetting procedures.
Shift Pattern
4 on 4 off or 5 on 3 off patterns
10 hour or 12 hour shifts
Due to the nature of the industry, you will be required to work weekends, bank holidays and be On Call for the duration of your 4 – 5 day shift pattern.
Requirements
FULL UK driving license
Level 1-3 light vehicle repair and maintenance preferred. We may consider someone with previous experience and a good knowledge of the motor vehicle repair industry.
Availability for evenings, weekends and bank holidays as per shift pattern
Good communication skills
Friendly and approachable
Clean and presentable
Benefits
Work from home
Company pension
Life insurance
Healthcare cash plan policy (after 12 months service)
Health and wellbeing program
Employee referral program
Sales incentive
Employee discounts
Full training given
Uniform and PPE equipment supplied
Free on-site parking
Bereavement leave
Sick pay
Schedule
10/12 hour shifts
Overtime
Weekend availability
Experience/License
Mechanical/vehicle knowledge – 2 years
Full UK driving license – 1 year
Job type
Full-time. Permanent
Field based/Roadside
Work location
#J-18808-Ljbffr
Recovery Technician/Drivers employer: J D Macadam & Son (Rescue) Ltd
Contact Detail:
J D Macadam & Son (Rescue) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Technician/Drivers
✨Tip Number 1
Familiarise yourself with the common breakdown scenarios and vehicle issues that you might encounter on the job. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Macadams to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various roadside situations, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Highlight your communication skills and customer service experience during discussions. Since you'll be interacting with customers in stressful situations, demonstrating your ability to remain calm and friendly is crucial.
We think you need these skills to ace Recovery Technician/Drivers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Technician/Driver. Familiarise yourself with the breakdown industry and the specific tasks involved in roadside assistance.
Tailor Your CV: Highlight relevant experience in vehicle repair and maintenance, as well as any previous roles in customer service. Make sure to emphasise your communication skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your availability for shifts, your driving licence status, and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at J D Macadam & Son (Rescue) Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your mechanical and vehicle repair knowledge before the interview. Be prepared to discuss specific scenarios where you've diagnosed or repaired vehicles, as this will demonstrate your expertise and suitability for the role.
✨Emphasise Communication Skills
Since the role involves interacting with customers in stressful situations, highlight your communication skills. Share examples of how you've effectively communicated with clients or colleagues in the past, especially during challenging circumstances.
✨Demonstrate Flexibility and Availability
Given the shift patterns and on-call requirements, it's important to convey your willingness to work weekends, bank holidays, and evenings. Be honest about your availability and show that you're committed to meeting the demands of the job.
✨Research the Company
Familiarise yourself with Macadams' history and values. Understanding their commitment to quality service will allow you to align your answers with their ethos, showing that you're not just looking for any job, but are genuinely interested in being part of their team.