HR Assistant in London

J C Michael Groups Ltd is a Domiciliary Care Agency with Branches in London, the Surrounding Counties and Scotland. We pride ourselves in being the Face of Care of the UK. We are looking to recruit a HR Assistant to join our Head Office in Docklands. The role will offer fantastic exposure to a wide range of HR issues and opportunities working in a dynamic, fast-paced environment.

Main duties will include:

• The first point of contact for prospective employees during the recruitment process and dealing with staff via email, telephone and face to face as directed by the line manager.
• General HR administration duties and processing activities covering the entire employee life cycle (starters, leavers, changes to terms and conditions, probation reviews, monitoring absence, maternity) to a high standard ensuring that service level agreements are met and constantly exceeded.
• Maintaining the data in our HR systems to ensure it reflects the current status of employees.
• Responding to employees as required, ensuring timely communication of any effects on pay.
• To participate and assist in policy and process development, ensuring full compliance with employment law.
• To drive continuous improvement - constantly looking for opportunities and better ways of doing things.
• To support and assist the HR Manager / HR team with Employee Relations issues such as investigations, disciplinaries and grievances.
• Production of regular reports that will assist the business in making operational decisions as well as driving performance improvements.
• Working collaboratively with internal departments, including managers, accounts, IT etc.
• To undertake any HR project work as required.

Skills, knowledge & experience:

• A clear desire to build a career in HR.
• Excellent attention to detail and accuracy.
• Positive team player.
• Excellent verbal and written communication skills with a customer mind-set.
• Ability to organise and prioritise workload.
• A high level of flexibility and a positive attitude to innovation and change.
• Taking ownership of queries to ensure they are managed through to resolution.
• Comfortable to challenge processes or practices to enable a better colleague experience.
• Ability to maintain a high level of confidentiality.
• CIPD Level 3 qualified desirable but not essential.

We provide:

• Supportive Team and Management.
• Recommend a friend incentive.
• Sick pay, Annual Leave, SMP and Paternity Pay.
• 28 days annual leave a year (inclusive of Bank Holidays), rising with service.
• Cycle to work scheme.
• Career progression.
• Staff recognition award.
• Well-being and counselling services.
• Annual Travel scheme.
• Shopping discounts.
• Cinema discounts.
• Annual Salary Review.
• Performance related pay.
• Company Pension.
• Competitive Salary.