At a Glance
- Tasks: Manage warranties and service contracts to boost customer satisfaction and retention.
- Company: Join J C Bamford Excavators Ltd, a leader in the excavation industry.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for career growth.
- Other info: Be part of a supportive environment focused on continuous improvement.
- Why this job: Make a real difference in customer experience while working with a dynamic team.
- Qualifications: Strong organisational skills and a passion for customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
J C Bamford Excavators Ltd is seeking a Customer & Product Retention Specialist to enhance customer retention through effective management of warranty and service contract products. You will be responsible for day-to-day administration of Machine Care warranties, ensuring excellent service delivery and data integrity.
Your role involves working closely with dealers, analyzing data, and implementing improvements to enhance the customer experience. Excellent organizational skills and a customer-focused mindset are essential.
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Contact Details:
J C Bamford Excavators Ltd Recruitment Team
