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For Companies At a Glance
- Tasks: Lead and inspire a team to hit sales targets and deliver top-notch customer service.
- Company: Join a dynamic company that values teamwork and professional growth.
- Benefits: Enjoy competitive pay, flexible hours, health insurance, and 25+ days holiday.
- Why this job: Make a real impact by developing others and driving business success.
- Qualifications: Experience in Commercial Insurance and leadership skills are a plus.
- Other info: Diverse and inclusive workplace with great career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the role
To lead, coach, and develop a team of Direct Sales Coordinators, ensuring the delivery of new business targets, excellent customer service, and full compliance with FCA regulations. You will be responsible for workflow management, performance monitoring, and supporting the team’s professional development.
What does this role involve day to day?
- Lead and motivate a team of Direct Sales staff to achieve individual and team sales targets.
- Oversee daily operations, ensuring timely handling of inbound enquiries, digital leads, and referrals.
- Monitor performance metrics and provide regular feedback through 1:1s and team meetings.
- Support recruitment, onboarding, and training of new team members.
- Handle escalated queries and complex cases, ensuring swift resolution and customer satisfaction.
- Collaborate with underwriting partners and internal stakeholders to optimise conversion rates.
- Ensure all activities are compliant with FCA regulations and internal procedures.
- Contribute to strategic planning and continuous improvement initiatives.
This will be suited to you if…
- You have experience in Commercial Insurance, preferably with a Broker. Cert CII would be preferred although not essential.
- You have leadership experience in a sales or customer service setting.
- You possess excellent interpersonal and coaching skills with a passion for developing others.
- You have a passion for customer service and the ability to work both independently and as part of a Team.
- You have a keen eye for accuracy and detail, even when under pressure.
- You are skilled in MS Office applications (Word, Excel)
What happens next?
Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.
What’s in it for you?
To say thank you for your hard work we will work with you to support your career development. We will also provide a competitive salary, flexible working hours, company pension scheme, medical insurance and dental care scheme, free parking and access to the company’s healthy living centre. In addition to Bank Holidays there is 25 days annual holiday (plus 1 for every 5 years of service up to 30 days)
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
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Commercial Insurance New Business Team Leader employer: J C Bamford Excavators Ltd
Contact Detail:
J C Bamford Excavators Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance New Business Team Leader
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience in commercial insurance and leadership aligns with the role. We want to hear about your successes and how you can motivate a team to hit those sales targets.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Commercial Insurance New Business Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant achievements in commercial insurance to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've led teams or improved customer service in the past – we love hearing your stories!
Showcase Your Interpersonal Skills: Since this role involves coaching and developing others, make sure to highlight your interpersonal skills. Let us know how you've motivated teams and handled complex queries in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at J C Bamford Excavators Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and FCA regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, handled escalated queries, or contributed to their professional development. This will demonstrate your capability as a leader.
✨Be Customer-Centric
Since customer service is key in this role, be ready to share instances where you went above and beyond for a customer. Highlight your passion for delivering excellent service and how it positively impacted your previous teams or clients.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to sales targets, performance monitoring, and team dynamics. This will help you articulate your thoughts clearly and reduce any nerves on the day.
