At a Glance
- Tasks: Transform customer enquiries into successful orders and ensure smooth delivery.
- Company: Join JB Corrie, a reputable company known for quality and exceptional service.
- Benefits: Competitive salary, bonus opportunities, 25 days leave, and wellbeing perks.
- Other info: Opportunity for professional development and career growth.
- Why this job: Build lasting customer relationships in a supportive and collaborative environment.
- Qualifications: Strong communication skills and experience with CRM systems preferred.
The predicted salary is between 25000 - 30000 £ per year.
Location: Petersfield
Department: Sales & Estimating
Salary: £25,000 - £30,000 DOE
Hours: 37 hours per week, Mon – Fri
About Us
At JB Corrie, we are proud of our heritage and the reputation we have built for quality, reliability and exceptional customer service. As we continue to grow, we're looking for a motivated Sales Administrator to join our Sales & Estimating team and help deliver an outstanding experience for our customers.
About the Role
This is a varied role where you will work closely with customers and colleagues across the business, transforming enquiries into successful orders while ensuring a smooth journey from quotation through to delivery.
Key Responsibilities
- Handle incoming customer calls and enquiries professionally and warmly
- Understand customer needs and provide accurate quotations for standard and bespoke products
- Prepare estimates using pricing templates, calculating bespoke product costs where needed
- Maintain customer records, quotations and orders in the CRM
- Raise stock sales orders in Sage 200
- Produce works order documentation for manufacturing
- Coordinate with colleagues across departments to keep orders progressing smoothly
- Track orders through production and delivery, giving customers proactive updates
- Build a strong working knowledge of JB Corrie's products and manufacturing capabilities
- Occasionally visit customers to build relationships and support business development
- Attend meetings and company events as required
What We Are Looking For
- Organised and accurate, with the ability to juggle multiple priorities
- A confident communicator with strong customer service skills
- Proactive, with a natural ability to build relationships with customers and colleagues
- Comfortable with CRM systems and Microsoft Office
- Experience with Sage 200 or similar ERP software is a plus
- Background in sales administration, estimating or customer service within manufacturing or construction is beneficial but not essential
Our Values
- Heritage – We respect the foundations that shaped us, learning from the past to build a stronger future.
- Integrity – We act with honesty and courage, choosing what's right even when it's difficult.
- Quality – We take pride in our craft and never compromise on excellence.
- Curiosity – We ask questions, explore new ideas and share knowledge to keep growing.
- Collaboration – We succeed together by valuing every voice and solving challenges as one team.
- Financial Stewardship – We use resources wisely and invest for long-term strength and stability.
We're looking for someone who shares these values and wants to contribute to a business where teamwork, continuous improvement and customer satisfaction are at the heart of everything we do.
What We Offer
- Competitive salary
- A supportive, collaborative team environment
- Training and professional development opportunities
- A varied role with real scope to build lasting customer relationships and grow with the business
- Company performance-based bonus
- 25 days annual leave + bank holidays (including Christmas shutdown)
- Option to buy 5 extra days of annual leave
- Wellbeing: Enhanced sick pay & access to Perkbox perks
- Pension & Life Assurance: Employer-matched contributions
Sales Administrator employer: J B Corrie & Co Ltd
At JB Corrie, we pride ourselves on fostering a supportive and collaborative work environment in Petersfield, where our Sales Administrators play a crucial role in delivering exceptional customer service. With a strong emphasis on employee growth through training and professional development opportunities, we offer a competitive salary, generous annual leave, and a performance-based bonus structure, making us an excellent employer for those seeking meaningful and rewarding careers.
