At a Glance
- Tasks: Provide 1st and 2nd line IT support and manage service requests.
- Company: Join J A Kemp LLP, a dynamic firm with a collaborative spirit.
- Benefits: Gain valuable experience while working in a supportive environment.
- Other info: Opportunity to travel to Oxford and Cambridge offices.
- Why this job: Be part of a team that makes a real difference in IT support.
- Qualifications: Strong problem-solving skills and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
J A Kemp LLP is seeking an IT Support Analyst to deliver 1st and 2nd line support across the firm, reporting to the IT Service Delivery Manager and collaborating with Infrastructure and Applications teams in a dynamic environment.
The role includes handling service requests, logging incidents, resolving or escalating issues, and contributing to knowledge management while supporting travel to Oxford and Cambridge offices.
IT Service Desk Specialist - 1st/2nd Line Support & Projects employer: J A Kemp
J A Kemp LLP is an exceptional employer for those looking to grow in the field of intellectual property law. Located in the vibrant city of London, the firm fosters a collaborative work culture that encourages professional development and mentorship opportunities, allowing you to enhance your skills while contributing to outstanding client service. With a focus on innovation and teamwork, J A Kemp LLP provides a rewarding environment for IP Paralegals eager to make a meaningful impact.
