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- Tasks: Join a small team to manage customer accounts and drive sales through calls and quotes.
- Company: A family-oriented business that values respect, loyalty, and innovation on an international scale.
- Benefits: Earn up to £30,000 with commission, enjoy early Fridays, and benefit from a company pension.
- Why this job: Be part of a supportive team culture while growing your sales skills in a stable role.
- Qualifications: Must have experience in phone communication and be motivated to enhance customer satisfaction.
- Other info: Work in a cozy office environment with just 6 colleagues, fostering great team spirit!
The predicted salary is between 25000 - 30000 £ per year.
This is a fantastic opportunity for an enthusiastic junior candidate who is looking to learn the ins and outs of Sales and Sales Administration and have excellent job security!
Our client embodies family, respect, loyalty, quality, innovation, passion, inspiration, and fun. These are the values you will reflect in your daily work. This business was originally established as a family business and remains as such to this day, allbeit operating on an international scale.
What we are happy to offer you:
- A competitive salary of £24000 to £28000 per annum + commission (which can bring the salary up to approx £30000 to £35000 per annum) + company pension.
- A stable role with a growing business with the opportunity to receive coaching and to learn within the role.
- Early leave at 4.30pm on Fridays
Role Description:
This is a full-time role for an Inside Sales Representative to work at the company's small offices in Horsham as part of a team of 6 colleagues. The Inside Sales Representative will be responsible for tasks such as customer satisfaction, lead generation, account management, and order processing.
- You will manage your own book of customers for whom you will handle orders from A to Z, including Aftersales.
- Key accountabilities will entail growing existing accounts, identifying and establishing new accounts and generating customer quotes.
- You will spend approximately 4 hours per day on the Outbound activities which will largely focus on upselling and crosselling to existing or 'sleeping' clients via telephone. You will also spend part of this time on cold calling to potential customers using Sales Navigator on LinkedIn.
Your profile:
- A previous experience in a role where you communicated a lot via telephone with customers is a must
- You are motivated to provide an excellent customer experience by listening and translating customer needs into sales.
- You love the idea of working in a small office of 6 people with excellent team spirit!
- You are computer literate with previous experience using a CRM.
- You are happy to work from 9-5.30 Monday to Thursday and 9-4.30 on a Friday from the office in Horsham.
Junior Inside Sales Specialist employer: IZ Recruit
Contact Detail:
IZ Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Inside Sales Specialist
✨Tip Number 1
Familiarize yourself with the company's values such as family, respect, and innovation. During your interactions, whether in networking or interviews, reflect these values to show that you align with their culture.
✨Tip Number 2
Since this role involves a lot of telephone communication, practice your phone skills. Consider role-playing sales calls with friends or mentors to build confidence and refine your approach.
✨Tip Number 3
Leverage LinkedIn Sales Navigator to research potential clients and understand their needs. This will not only help you during cold calls but also demonstrate your proactive approach to lead generation.
✨Tip Number 4
Highlight any previous experience you have with CRM systems. Being computer literate is essential, so be ready to discuss how you've used technology to enhance customer relationships in past roles.
We think you need these skills to ace Junior Inside Sales Specialist
Some tips for your application 🫡
Reflect Company Values: Make sure to highlight how your personal values align with the company's core values such as family, respect, loyalty, and innovation. Use specific examples from your past experiences to demonstrate this alignment.
Showcase Relevant Experience: Emphasize any previous roles where you communicated extensively via telephone with customers. Detail your experience in customer satisfaction, lead generation, and account management to show you are a great fit for the role.
Highlight Team Spirit: Since the company values a strong team spirit, mention any experiences where you successfully worked in a small team environment. Share how you contributed to team success and fostered a positive atmosphere.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific requirements of the Junior Inside Sales Specialist role. Make sure to include keywords from the job description, such as 'upselling', 'cross-selling', and 'CRM experience'.
How to prepare for a job interview at IZ Recruit
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer experiences. Share specific examples from your past roles where you successfully addressed customer needs and how that led to positive outcomes.
✨Demonstrate Team Spirit
Since the company values a strong team environment, highlight your ability to work collaboratively. Discuss experiences where you contributed to a team goal or supported colleagues in achieving success.
✨Prepare for Outbound Sales Scenarios
Be ready to discuss your approach to outbound sales, including upselling and cross-selling techniques. You might even want to role-play a cold call scenario to showcase your communication skills and confidence.
✨Familiarize Yourself with CRM Tools
Since experience with CRM systems is essential, be prepared to talk about the tools you've used in the past. If possible, mention how you utilized these tools to enhance customer relationships and streamline order processing.
