At a Glance
- Tasks: Welcome customers, manage bookings, and support yoga classes in a vibrant studio.
- Company: A friendly yoga studio in Maida Vale with a positive atmosphere.
- Benefits: Enjoy 2 free yoga classes and a competitive salary.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Join a supportive team and enhance your customer service skills while promoting wellness.
- Qualifications: 5 GCSEs or equivalent and prior reception experience at a yoga studio.
The predicted salary is between 24000 - 24000 £ per year.
Date posted: 13 January 2026
Pay: £24,000.00 per year
Location: Maida Vale
Main purpose: To undertake reception duties
Hours: 20.5
Position reports to: Senior Receptionist
Contract: Part Time, Permanent
Schedule:
- Monday 2.30 – 8.00 pm
- Wednesday 9 – 2.30 pm
- Thursday 2.30 – 7.00 pm
- Saturday 10.30 – 3.30 pm
Main Duties:
- Opening the yoga studio at the start of the shift
- Checking in customers with our online system (Mind Body) and welcoming them to the studio
- Assisting in / driving sales and acting as the first point of contact for customers; building strong relationships
- Supporting the yoga teachers to ensure classes run smoothly
- Ensuring the studio is always clean, presentable and organised
- Locking up the studio at the end of the shift if needed
- Office administration using Microsoft programmes, working as part of a team, and independently
- Part of the role requires minor lifting and some physical work
- Must have weekend availability
Person Specification:
Qualifications:- 5 GCSEs at grade A – D (or equivalent) or Bachelor's (required)
- Minimum one-year prior work experience in reception at a yoga studio
- Ability to multitask
- Good organisational skills
- Good communication skills
- Strong computer skills
- Ability to keep calm in stressful situations
- Mind Body Online experience is essential
- Flexible, professional and proactive
- Politeness
- Disposition
- Positive attitude
Benefits:
- 2 free yoga classes
Job Types: Part-time, Permanent
Work Location: In person
Experience: Not required
Languages: English – Advanced
Employment: Part-time
Front Desk Coordinator in City of Westminster employer: Iyengar Yoga London
As a Front Desk Coordinator at our Maida Vale yoga studio, you will be part of a vibrant and supportive work culture that prioritises employee well-being and growth. Enjoy the unique benefit of two free yoga classes each week while working in a role that fosters strong relationships with customers and colleagues alike. We are committed to providing a flexible and professional environment where your organisational skills and positive attitude can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Coordinator in City of Westminster
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Iyengar Yoga London. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Iyengar Yoga London before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front Desk Coordinator in City of Westminster
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Iyengar Yoga London:Your cover letter is your chance to shine! Tell us why you want to work at Iyengar Yoga London specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Iyengar Yoga London!
How to prepare for a job interview at Iyengar Yoga London
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
