Sales and Charter Assistant

About the Company

With years of experience in yachting, our Teams' insight, experience and advice are some of the most valuable in the Industry.

With over 160 passionate professionals, based in 15 strategically located offices around the globe, we deliver unrivalled management, yacht marketing and operational support to a worldwide client base.

At IYC, we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines. Together, we aim to create value for our clients and partners.

About the job

We are looking for a Sales and Charter Assistant to join our office London.

The Sales and Charter Assistant will be responsible for supporting the brokers on the day-to-day business activities and perform a variety of administrative functions.

Main responsibilities (not limited to)

General duties:

• Organise meeting rooms
• Manage the mailings of charter magazine “Horizons” and The Yacht Collection
• Provide an excellent customer service to internal and external clients (and follow-up with external clients)
• Support the brokers in their daily tasks including scheduling appointments and travel arrangements
• Assist with managing reception duties (telephone, welcoming clients..) in a professional manner : liaising with the IT team, keeping the kitchen stocked, ordering office furniture/equipment etc..
• Prepare presentations
• Assist with marketing efforts including (but not limited to) events, partner networks and campaigns.
• Assist the marketing with boat show preparation
• Attend boat shows if needed

Sales duties

• Create Central Listing Proposals
• Assist sales brokers with entering all client information into company CRM system
• Create and manage central listing reporting
• Assist with LOI and Contract support

Charter duties

• Create yacht selection proposals for clients
• Correspond as directed with clients
• Prepare charter contracts
• Track and disburse all charter payments, commissions and referrals. Create and maintain a payment calendar, liaising with the finance team.
• Assist charter brokers with entering all charter contracts and client information into company database and CRM system
• Create itineraries
• Work on proposals for clients with information on cruising destinations, activities and cruising locations
• Correspond to Captains and Charter Managers as directed

Qualifications and Skills

Essential skills

• Hard worker
• Willingness to travel if needed
• Good at multi-tasking and highly organised
• Service-oriented
• Excellent communicator and interpersonal skills
• Self-motivated
• Ability to look for business opportunities with the company and the broader market
• Proficient in Microsoft office

Experience

• Minimum of two years in the similar position (preferably dealing with high profile clients)
• Maritime ( yachting) industry experience is a plus

Qualifications

• Bachelor's Degree or equivalent experience

Please send your CV and cover letter to