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- Tasks: Support brokers with daily tasks, manage client communications, and assist in marketing efforts.
- Company: Join a global leader in yachting management with a passionate team of over 160 professionals.
- Benefits: Gain valuable experience in a dynamic industry with opportunities for travel and professional growth.
- Why this job: Be part of a collaborative culture that values teamwork and offers exposure to high-profile clients.
- Qualifications: Looking for organized, service-oriented individuals with strong communication skills and a degree or equivalent experience.
- Other info: Experience in the maritime industry is a plus; send your CV and cover letter to apply.
The predicted salary is between 28800 - 43200 £ per year.
About the Company
With years of experience in yachting, our Teams\’ insight, experience and advice are some of the most valuable in the Industry.
With over 160 passionate professionals, based in 15 strategically located offices around the globe, we deliver unrivalled management, yacht marketing and operational support to a worldwide client base.
At IYC, we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines. Together, we aim to create value for our clients and partners.
About the job
We are looking for a Sales and Charter Assistant to join our office London.
The Sales and Charter Assistant will be responsible for supporting the brokers on the day-to-day business activities and perform a variety of administrative functions.
Main responsibilities (not limited to)
General duties:
- Organise meeting rooms
- Manage the mailings of charter magazine “Horizons” and The Yacht Collection
- Provide an excellent customer service to internal and external clients (and follow-up with external clients)
- Support the brokers in their daily tasks including scheduling appointments and travel arrangements
- Assist with managing reception duties (telephone, welcoming clients..) in a professional manner : liaising with the IT team, keeping the kitchen stocked, ordering office furniture/equipment etc..
- Prepare presentations
- Assist with marketing efforts including (but not limited to) events, partner networks and campaigns.
- Assist the marketing with boat show preparation
- Attend boat shows if needed
Sales duties
- Create Central Listing Proposals
- Assist sales brokers with entering all client information into company CRM system
- Create and manage central listing reporting
- Assist with LOI and Contract support
Charter duties
- Create yacht selection proposals for clients
- Correspond as directed with clients
- Prepare charter contracts
- Track and disburse all charter payments, commissions and referrals. Create and maintain a payment calendar, liaising with the finance team.
- Assist charter brokers with entering all charter contracts and client information into company database and CRM system
- Create itineraries
- Work on proposals for clients with information on cruising destinations, activities and cruising locations
- Correspond to Captains and Charter Managers as directed
Qualifications and Skills
Essential skills
- Hard worker
- Willingness to travel if needed
- Good at multi-tasking and highly organised
- Service-oriented
- Excellent communicator and interpersonal skills
- Self-motivated
- Ability to look for business opportunities with the company and the broader market
- Proficient in Microsoft office
Experience
- Minimum of two years in the similar position (preferably dealing with high profile clients)
- Maritime ( yachting) industry experience is a plus
Qualifications
- Bachelor\’s Degree or equivalent experience
Please send your CV and cover letter to florence@iyc.com
Sales and Charter Assistant employer: IYC - The International Yacht Company
Contact Detail:
IYC - The International Yacht Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Charter Assistant
✨Tip Number 1
Familiarize yourself with the yachting industry and current trends. Understanding the market will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the yachting sector. Attend industry events or connect with people on platforms like LinkedIn to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Showcase your organizational skills by preparing a mock schedule or itinerary related to yacht charters. This practical demonstration can impress interviewers and highlight your ability to manage multiple tasks effectively.
✨Tip Number 4
Research IYC's recent projects and client testimonials. Being knowledgeable about the company’s achievements and values will allow you to tailor your conversation and show that you are genuinely interested in being part of their team.
We think you need these skills to ace Sales and Charter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and administrative support, especially in the yachting or maritime industry. Emphasize any experience with high-profile clients and your proficiency in Microsoft Office.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the yachting industry and your understanding of the role. Mention specific skills that align with the job description, such as excellent communication and organizational abilities.
Showcase Your Customer Service Skills: Since the role involves providing excellent customer service, include examples in your application that demonstrate your ability to manage client relationships and handle inquiries professionally.
Highlight Your Multi-tasking Abilities: The job requires strong multi-tasking skills. Provide examples of how you have successfully managed multiple responsibilities in previous roles, particularly in fast-paced environments.
How to prepare for a job interview at IYC - The International Yacht Company
✨Show Your Passion for Yachting
Make sure to express your enthusiasm for the yachting industry during the interview. Share any relevant experiences or knowledge you have about yachts, charters, or maritime activities to demonstrate your genuine interest.
✨Highlight Your Organizational Skills
Since the role requires multitasking and organization, be prepared to discuss specific examples of how you've successfully managed multiple tasks in previous positions. Use concrete examples to illustrate your ability to stay organized under pressure.
✨Demonstrate Excellent Communication Abilities
As a Sales and Charter Assistant, you'll need to communicate effectively with clients and team members. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've handled client interactions in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about potential scenarios you might face in this role and how you would approach them, especially regarding client service and administrative tasks.
