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- Tasks: Manage luxury yacht charters, ensuring exceptional experiences for clients and owners.
- Company: Join a leading yachting company with a global presence and a passionate team.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and industry events.
- Why this job: Be part of a collaborative team that values client satisfaction and luxury travel.
- Qualifications: 3-5 years in yacht charter management; strong communication and organisational skills required.
- Other info: Ideal for those passionate about yachting and luxury experiences.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
With years of experience in yachting, our Teams' insight, experience and advice are some of the most valuable in the Industry. With over 160 passionate professionals, based in 15 strategically located offices around the globe, we deliver unrivalled management, yacht marketing and operational support to a worldwide client base. At IYC, we strongly believe in the value of teamwork. Our internal teams work closely together, enabling us to have good insight across all yachting disciplines. Together, we aim to create value for our clients and partners.
About the job
We are seeking a dynamic and experienced Charter Manager to join our team and oversee all aspects of luxury yacht charter operations. The successful candidate will be responsible for managing an exclusive fleet, liaising with yacht owners, brokers, and high-net-worth clients, and ensuring exceptional charter experiences.
General duties:
- Managing a number of yachts of the charter fleet simultaneously.
- Develop and maintain strong relationships with yacht owners, captains, crew, and brokers worldwide.
- Handle all charter inquiries, negotiations, contracts, and logistics to ensure seamless charter operations.
- Market portfolio of yachts proactively to in-house and industry brokers.
- Respond in a professional timely manner to all enquiries from brokers.
- Coordinate marketing initiatives, including listings, and attending industry events (such as boat shows).
- Ensure compliance with international regulations and contractual requirements.
- Provide exceptional customer service and support to charter guests before, during, and after their trips.
- Stay up to date with market trends, competitor activities, and new opportunities in the industry.
- Foster Owner and/or Owner’s representatives relations with the object of improving client satisfaction.
- Build up each yacht’s charter season with the object of optimizing each yacht’s calendar, itinerary and revenues.
Essential skills
- Strong knowledge of charter regulations, MYBA contracts, and industry best practices.
- Excellent communication, negotiation, and relationship-building skills.
- Highly organized with the ability to multitask and manage high-profile clients.
- A proactive and problem-solving mindset with a passion for luxury travel and yachting.
- Willingness to travel for industry events and client meetings.
Experience
3–5 years of experience in yacht charter management, brokerage, or a related sector in the luxury yachting industry.
Charter Manager employer: IYC - The International Yacht Company
Contact Detail:
IYC - The International Yacht Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charter Manager
✨Tip Number 1
Network within the yachting industry by attending boat shows and luxury travel events. This will help you meet potential clients, yacht owners, and brokers, which is crucial for a Charter Manager role.
✨Tip Number 2
Stay updated on the latest trends in luxury yachting and charter regulations. This knowledge will not only enhance your conversations with clients but also demonstrate your expertise during interviews.
✨Tip Number 3
Develop strong communication and negotiation skills through practice. Role-playing scenarios with friends or colleagues can help you prepare for real-life situations you'll encounter as a Charter Manager.
✨Tip Number 4
Research IYC's fleet and their unique selling points. Understanding what makes their yachts stand out will allow you to tailor your approach and show how you can contribute to their success.
We think you need these skills to ace Charter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in yacht charter management or related sectors. Emphasise your skills in communication, negotiation, and relationship-building, as these are crucial for the Charter Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and yachting. Mention specific experiences that demonstrate your ability to manage high-profile clients and handle charter operations effectively.
Highlight Industry Knowledge: In your application, reference your understanding of charter regulations, MYBA contracts, and industry best practices. This will show that you are well-versed in the necessary knowledge for the role.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully navigated challenges in previous roles. A proactive and problem-solving mindset is essential for this position, so make sure to illustrate this clearly.
How to prepare for a job interview at IYC - The International Yacht Company
✨Showcase Your Industry Knowledge
Make sure to brush up on your knowledge of yacht charter regulations, MYBA contracts, and industry best practices. Being able to discuss these topics confidently will demonstrate your expertise and commitment to the role.
✨Highlight Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients, yacht owners, and brokers in the past. This is crucial for a Charter Manager, so showcasing your interpersonal skills will set you apart.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple yachts and high-profile clients simultaneously. Share specific strategies or tools you use to stay organised and ensure seamless operations.
✨Express Your Passion for Yachting
Let your enthusiasm for luxury travel and yachting shine through during the interview. Sharing personal experiences or insights about the industry can help convey your genuine interest in the role and the company.
